Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Accomplishments
Timeline
Generic

Sophia Chen

Redding,CA

Summary

Accomplished fine jewelry sales leader with over 21 years of top-tier performance in sales, and 18 years of store management experience. Demonstrates expertise in revenue management, client acquisition, and account servicing, complemented by GIA certifications as a Fine Diamond Jewelry Buyer. Skilled in competitive research and market analysis, to adapt strategies effectively to evolving conditions. Career aspirations include leveraging extensive knowledge in a dynamic environment that values innovation and excellence.

Overview

29
29
years of professional experience

Work History

Director of Sales and Operations

ChavilCreations.com
Sacramento, CA
08.2023 - Current
  • Cultivated and maintained strong relationships with vendors.
  • Managed stock selection effectively.
  • Supervise and assess sales activities.

Director

ethan and emma Inc
Los Angeles, CA
09.2011 - 12.2020
  • Oversee daily activities of the store.
  • Assisted customers in choosing jewelry pieces.
  • Customized designs through detailed illustrations.
  • Conducted regular inventory audits.
  • Monitored production line operations diligently.
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Implemented new technologies to streamline processes and enhance productivity.
  • Formed and sustained strategic relationships with clients.

Diamond Specialist

Christian Bernard Watch butic
Saint Louis, MI
06.2005 - 09.2008
  • Managed daily opening and closing of the retail location.
  • Achieved established sales goals.
  • Sustained relationships with long-term clients.
  • Diamond Specialist
  • Manage diamond inventory

Makeup Artist

Saks Fifth Avenue Stores (SFA)
Boston, MA
07.1996 - 01.1999
  • Product promotions
  • Hit monthly sales goals
  • Manage opening and closing
  • Followed through with sales transactions

Education

Graduate Gemologist - Geology

Gemological Institute of America
Carlsbad, CA
06-2005

Associate's degree - Jewerly design

FIDM LA
Los Angeles, CA
06.1997

Skills

  • High-End Jewelry Retail
  • Gemstone identification
  • Custom Jewelry Design
  • Inventory Oversight
  • Customer Relationship Management
  • Sales leadership and training
  • Marketing campaign analysis
  • Multitasking Abilities
  • good team work

Personal Information

Willing To Relocate: Anywhere

Languages

Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Limited

Accomplishments

  • Graduate Gemologist
  • 3D jewerely design
  • CAD

Timeline

Director of Sales and Operations

ChavilCreations.com
08.2023 - Current

Director

ethan and emma Inc
09.2011 - 12.2020

Diamond Specialist

Christian Bernard Watch butic
06.2005 - 09.2008

Makeup Artist

Saks Fifth Avenue Stores (SFA)
07.1996 - 01.1999

Graduate Gemologist - Geology

Gemological Institute of America

Associate's degree - Jewerly design

FIDM LA

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Sophia Chen