Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Ciccone

Vero Beach

Summary

Friendly, adaptable, and detail-oriented hospitality professional with experience in customer service, event coordination, and front-of-house operations. Skilled in creating welcoming environments, managing guest relations, and supporting smooth daily operations in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Front Desk & Guest Service Associate

Quail Valley Golf Club
Vero Beach
07.2024 - Current
  • Greeted and welcomed members to enhance their experience at the club.
  • Assisted members with reservations and inquiries to ensure satisfaction.
  • Handled complaints professionally to resolve issues effectively.
  • Developed strong relationships with members through positive interactions.

Bakery Sales Associate

Le Petit Pain Authentic French Bakery
Vero Beach
11.2022 - 10.2024
  • Operated cash register and processed customer transactions accurately.
  • Provided product information and answered customer inquiries effectively.
  • Assisted in inventory management by tracking product levels daily.
  • Collaborated with team members during busy service periods.

Wedding Assistant

Bellewood Plantation
Vero Beach
11.2021 - 04.2024
  • Provided on-site support during ceremonies and receptions to ensure compliance.
  • Assisted in coordinating wedding logistics and timelines for various events.
  • Set up venues according to event specifications and client preferences.
  • Managed guest lists and seating arrangements for smooth event flow.

Customer Service Cashier

Publix Grocery Store
Vero Beach
11.2021 - 11.2023
  • Assisted customers with product inquiries and provided accurate information.
  • Handled customer complaints professionally, ensuring satisfaction with resolutions.
  • Collaborated with team members to streamline checkout procedures and reduce wait times.
  • Ensured store cleanliness and maintained a welcoming environment for customers.

Education

High School Diploma -

Vero Beach High School
Vero Beach
05-2025

Skills

  • Customer service
  • Event coordination
  • Cash handling
  • Team collaboration
  • Communication skills
  • Guest relations

Timeline

Front Desk & Guest Service Associate

Quail Valley Golf Club
07.2024 - Current

Bakery Sales Associate

Le Petit Pain Authentic French Bakery
11.2022 - 10.2024

Wedding Assistant

Bellewood Plantation
11.2021 - 04.2024

Customer Service Cashier

Publix Grocery Store
11.2021 - 11.2023

High School Diploma -

Vero Beach High School

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