Accomplished Patient Care Technician at Baystate Hospital, skilled in customer service and chemical handling. Enhanced patient satisfaction through compassionate care and efficient workflow support. Successfully collaborated on community initiatives, improving program effectiveness by 30%. Proven ability to adapt and innovate in dynamic environments, ensuring high standards of service and operational excellence.
Hi, I’m
Sophia Clark
Hartford,CT
Summary
Work History
Hamden Health Care
Housekeeping Aide
Job overview
- Performed daily cleaning tasks in guest rooms and common areas to maintain hotel standards.
- Operated cleaning equipment, including vacuums and floor scrubbers, ensuring safety protocols were followed.
- Assisted in inventory management of cleaning supplies, restocking as needed to ensure continuous operations.
- Collaborated with team members to coordinate cleaning schedules for maximum efficiency and guest satisfaction.
- Adapted cleaning techniques based on varying room conditions and guest requests for personalized service.
Pastor Aide Committee
Volunteer
Job overview
- Assisted in organizing community events to promote awareness and engagement.
- Coordinated logistics for volunteer activities, ensuring smooth operations and effective communication.
- Developed training materials for new volunteers, enhancing onboarding experience and knowledge retention.
- Engaged with community members to gather feedback, improving program effectiveness and participant satisfaction.
- Supported fundraising initiatives through event planning and outreach efforts, contributing to organizational goals.
- Facilitated workshops and information sessions, fostering skills development among participants and volunteers.
- Collaborated with team members on project planning, ensuring alignment with organizational mission and objectives.
Baystate Hospital
Patient Care Technician
Job overview
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Education
Putnam Vocational High SchoolSpringfield, MA
University Overview
Skills
- Customer service
- Housekeeping
- Chemical handling
- Customer service expertise
Timeline
Housekeeping Aide
Hamden Health Care
Volunteer
Pastor Aide Committee
Patient Care Technician
Baystate Hospital
Putnam Vocational High School
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