Sophia Cramer
Joey Bs Food and Drink
BALLWIN,MO
4
years of professional experience
Dynamic server and sales associate with strengths in team collaboration and staff training. Skilled in problem-solving and streamlining operations to enhance efficiency and guest engagement.
Work History
Carry Out Server/ Hostess/Lead Barback
3 Years 3 Months- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Trained new servers on menu knowledge, service standards, and operational procedures.
- Managed dining area to ensure cleanliness and organization during peak hours.
- Trained new employees on service standards and operational procedures.
- Resolved customer complaints promptly, fostering a positive dining environment and repeat business.
Sales Associate
9 Months- Processed transactions accurately using POS system, ensuring efficient checkout experiences for customers.
- Maintained knowledge of current promotions, sales, and inventory levels to effectively address customer inquiries.
- Managed stock levels by organizing merchandise displays and conducting regular inventory counts.
Education
Bachelor of Arts - Clinical Psychology
- Extracurricular Activities: Ohio State Women's Rowing Team
High School Diploma
- Honor Roll all 4 years
- GPA4.2
- DECA, Chapter President, 2025
- Extracurricular Activities: St Louis Rowing Club 2021-2025
Skills
Hospitality expertise
Exceptional customer service
Cash management
Cash handling
Sales expertise
Staff development
Problem-solving
Team collaboration
Data entry
Strong work ethic
Timeline
Carry Out Server/ Hostess/Lead Barback
Joey Bs Food and Drink
05.2023 - CurrentRead More
Sales Associate
DSW Shoes
08.2022 - 05.2023Read More
The Ohio State University
Bachelor of Arts from Clinical Psychology
Read More
Parkway South High School
High School Diploma
Read More