Sophia Cruz
Queens,NY
Summary
Adept Nursing Assistant with a proven track record at Queens Nursing Rehabilitation, skilled in medical record tracking and delivering patient-focused care. Excelled in maintaining patient confidentiality and optimizing workflow, demonstrating exceptional database administration and interpersonal abilities. Achieved significant improvements in patient care efficiency and support.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Queens Nursing Rehabilitation
Queens, New York
04.2024 - 11.2024
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
- Managed supplies and restocked inventory to promote optimal availability for patient care.
- Recorded patient conditions and vital signs before and after medical operations.
Front desk assistant
LIJ Childrens Hospital
12.2018 - 11.2019
- Data entry
- Answering calls
- Scheduling appointments
- Multitasking
TGI Office Automation
01.2017 - 09.2018
- Data entry
- Answering calls
- Scheduling appointments
- Customer service
office coordinator
Prep Charter School
08.2016 - 12.2016
- Organizing paperwork,
- Answering calls
- Using computers to schedule appointments, sign up new students, organize events.
Front Desk Receptionist
Advantage Care Physicians
Queens, NY
04.2015 - 06.2015
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained confidentiality of sensitive data to protect customer and business information.
Education
High School Diploma -
Queens High school for Teaching
Skills
- Medical record tracking
- Call light response
- Direct patient care
- Patient-focused care
- Database administration
- Recording vital signs
- Computer literate
Certification
- CNA - Certified Nurse Assistant
Skills
- Medical Recordkeeping
- Observation Documentation
- Patient Assessments
Timeline
Nursing Assistant
Queens Nursing Rehabilitation
04.2024 - 11.2024
Front desk assistant
LIJ Childrens Hospital
12.2018 - 11.2019
TGI Office Automation
01.2017 - 09.2018
office coordinator
Prep Charter School
08.2016 - 12.2016
Front Desk Receptionist
Advantage Care Physicians
04.2015 - 06.2015
High School Diploma -
Queens High school for Teaching
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