Sophia Cruz
Reno,NV
Summary
Dedicated CNA with proven expertise in patient care and time management, honed at Hearthstone Of Northern Nevada. Excelled in maintaining dignity through personal hygiene assistance and enhancing independence. Demonstrated ability to improve patient satisfaction through compassionate care, blending hard skills like meal preparation with soft skills in a clean, safe environment.
Overview
20
20
years of professional experience
Work History
CNA
Hearthstone Of Northern Nevada
01.2025 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Caregiver Attendant/CNA, Float Pool
Angels Touch Group
04.2018 - Current
- Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
- Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
- Ensured patient safety through diligent monitoring and adherence to care plans.
- Assisted patients with daily living activities, promoting independence and dignity.
- Provided emotional support to patients and families during challenging times, fostering positive relationships.
Home Health Aide
Lend-A-Hand
02.2005 - 12.2022
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Drug Test Administrator
Air National Guard
01.2019 - 11.2022
- Increased customer satisfaction with clear communication on drug test results and expectations.
- Conducted thorough assessments of each patient''s needs before administering tests, ensuring accurate results tailored to individual circumstances.
- Demonstrated professionalism at all times, serving as a trusted resource for clients seeking advice on drug test requirements or interpretations of results.
- Performed regular quality checks on testing instruments, identifying any issues early on to avoid inaccurate readings.
Warehouse Packer/General Warehouse Assistant
JCPenney Distribution Center
02.2011 - 12.2012
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Supported warehouse operations through cross-training in other departments such as receiving, order picking, and stocking shelves.
Warehouse Packer/Warehouse Associate/Warehouse Picker
Amazon
06.2007 - 02.2011
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Pre-assembled containers to be easily selected by packing associates.
Education
Associate of Science -
Penn Foster Career School
Scranton, PASkills
- Time management
- Meal preparation
- Patient care
- Personal hygiene assistance
Timeline
CNA
Hearthstone Of Northern Nevada
01.2025 - Current
Drug Test Administrator
Air National Guard
01.2019 - 11.2022
Caregiver Attendant/CNA, Float Pool
Angels Touch Group
04.2018 - Current
Warehouse Packer/General Warehouse Assistant
JCPenney Distribution Center
02.2011 - 12.2012
Warehouse Packer/Warehouse Associate/Warehouse Picker
Amazon
06.2007 - 02.2011
Home Health Aide
Lend-A-Hand
02.2005 - 12.2022
Associate of Science -
Penn Foster Career School
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