Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sophia Diaz

Sophia Diaz

San Antonio,TX

Summary

Liaison professional with expertise in identifying and cultivating business relationships with external entities. Proficient in developing partnerships and collaborative agreements through effective negotiation. Committed to ensuring seamless service delivery and fostering long-term collaborations. Demonstrates strong judgment and maturity in professional interactions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Transitional Care Liaison

Touchstone Communities®
San Antonio, TX
08.2022 - Current
  • Conducted assessments to identify patient needs and preferences.
  • Collaborated with interdisciplinary teams to improve patient care pathways.
  • Facilitated positive interactions with external referral sources to enhance collaboration.
  • Reviewed patient records for accuracy, completeness, and appropriateness prior to authorization requests.
  • Performed medical necessity reviews of inpatient and outpatient services to ensure compliance with regulations.
  • Embodied clinic philosophy and policies to support patients and families.

Case Manager

Wellvana
San Antonio, TX
02.2020 - 06.2022
  • Delivered comprehensive case management services, including intake, assessment, and crisis intervention.
  • Facilitated communication among clients, families, caregivers, and agencies to address client needs.
  • Developed individualized care plans incorporating feedback from clients and families.
  • Provided referrals to suitable health care providers and community resources.
  • Advocated for clients by securing information on treatment options and clinical status.

Admissions Nurse

Sonterra Health Center
San Antonio, TX
10.2016 - 02.2020
  • Conducted assessments to evaluate admission needs and medical history of patients.
  • Educated patients and families on admission procedures and available healthcare services.
  • Documented patient information accurately in electronic health records systems.
  • Provided emotional support to patients and families during care transitions.
  • Completed follow-up calls to ensure referrals and data aligned with patient needs.
  • Facilitated communication among patients, families, physicians, and healthcare providers regarding admission status.
  • Utilized problem-solving skills to address complex issues during the admission process.

Education

Nursing

Galen Collage Nursing
San Antonio, TX
10-2014

Skills

  • Care plan development
  • Patient assessment
  • Care coordination
  • Regulatory compliance
  • Electronic health records management
  • Medical necessity evaluation
  • Interdisciplinary collaboration

Certification

  • licensed vocational nurse
  • multiple emr proficency

Timeline

Transitional Care Liaison

Touchstone Communities®
08.2022 - Current

Case Manager

Wellvana
02.2020 - 06.2022

Admissions Nurse

Sonterra Health Center
10.2016 - 02.2020

Nursing

Galen Collage Nursing

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