April Batho

Coordinate interdisciplinary care conferences to build effective transition plans for patients with complex medical and social needs.

• Manage high-risk, medically complex patient cases while prioritizing interventions based on clinical needs and social determinants of health.
• Supported safe discharge planning by connecting patients and families with community resources, home health services, long-term care providers, and support programs to facilitate smooth transitions.
• Conduct comprehensive psychosocial assessments to identify patient needs, discharge barriers, and support services.
• Educate patients and families on treatment plans, community services, and post-discharge care requirements.
• Maintain accurate documentation in electronic health record systems while supporting regulatory compliance and continuity of care.
• Collaborated with physicians, nurses, therapists, social service agencies, and community organizations to enhance patient outcomes and bridge care transition gaps.
• Develop individualized care plans focused on patient safety, recovery, and long-term wellness.
• Developed individualized care plans focused on patient safety, recovery, and long-term wellness to address specific needs and goals.

Investigated and resolved recipient rights concerns, ensuring compliance with federal, state, and organizational regulations.

• Investigated, gathered evidence, prepared reports, and documented findings accurately and confidentially.
• Partnered with healthcare teams to address operational challenges, enhancing patient advocacy and protection standards.
• Support policy review initiatives and compliance efforts to promote adherence to recipient rights standards and healthcare regulations.
• Guided and educated staff on patient rights, ethical practices, and compliance requirements to ensure adherence to regulations.
• Collaborate with community stakeholders and healthcare professionals to strengthen partnerships and improve service delivery.