Sophia DiDomenico
East Rutherford,NJ
Summary
Currently a hardworking student and part-time assistant supervisor studying for a certification in the pharmacy technician practice. Detail-oriented with experience in safety compliance and inventory management. Effective at managing a team to stay on task and complete assignments. Known for record-keeping and maintaining organized workflows. Strong passion for the medical industry with a desire to serve the community while upholding the hightest standards.
Overview
2
2
years of professional experience
Work History
Assistant Supervisor
Opinions Ltd.
03.2025 - Current
- Assisted in training new team members on operational procedures and company policies.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw record keeping of daily interview completions alongside new respondent sign-ups.
- Communicated with project managers regarding issues or updates of current studies to uphold consistency.
- Organization and preparation of study materials including labeling, stocking, and keeping inventory of products.
- Provided customer service with a smile and handled any complications or complaints in a professional matter.
- Ability to make phone calls with confidence and communicate information effectively.
Barista
Real Fruit Bubble Tea
03.2024 - 05.2025
- Maintained cleanliness of work area, adhering to health and safety regulations consistently.
- Engaged with customers to provide exceptional service, enhancing overall satisfaction and loyalty.
- Monitored inventory levels, reporting shortages to management for timely replenishment of supplies.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Education
Pharmacy
CCNY
New York, NY08-2026
Skills
- Safety and compliance with company policies
- Record-keeping and documentation
- Employee performance management and task delegation
- Comprehensive data analytics
- Customer service/Conflict resolution
- Inventory oversight
- Skilled in clear communication through various channels
- Composed in high-stress situations
Timeline
Assistant Supervisor
Opinions Ltd.
03.2025 - Current
Barista
Real Fruit Bubble Tea
03.2024 - 05.2025
Pharmacy
CCNY