EMR
Sophia DiLeonardo
Shelton,CT
Summary
Skilled Ophthalmic Technician & Scribe adept at evaluating complex eye diseases and cross-examining patient medical history to verify information. Prepares patients for ophthalmology tests and maintains all operating equipment. Friendly and accommodating with excellent workflow management and task delegation skills. Going on two years of excelling as a Certified Opthalmic Scribe.
Previous experience in fashion and design. Working as a seamstress and merchandiser for 3 years along in California.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Ophthalmic Medical Technician & Scribe
Connecticut Eye Consultants
04.2022 - Current
- Supported practice growth by fostering strong patient relationships through empathetic listening skills and personalized recommendations for eye care services.
- Reduced patient wait times through prompt and efficient pre-examination procedures, ensuring a positive experience. Regularly seeing 60 patients per day.
- Optimized clinical efficiency by calibrating ophthalmic instruments regularly to ensure accurate readings during exams.
- Assisted in developing efficient system for inventory management of supplies used within the clinic, streamlining the ordering process and reducing waste.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Demonstrated proficiency in electronic medical record systems for seamless access to vital patient information during examinations or consultations.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Evaluated new ophthalmic equipment options for potential addition into the practice based on effectiveness and cost efficiency assessments.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
Customer Service/Administrative Assistant
Marky Sparky Toys
05.2021 - Current
- Process store and online orders
- Company representative and receptionist
- Warehouse - labeling and processing shipments
- Organization and planning
- Phone Etiquette strengthen customer relationships
- Prioritization and Problem solving created effect turn around times.
- Teamwork and Delegation
- Flexibility and Efficiency
Business Owner/Seamstress
Sophia Rose Swimwear
04.2020 - Current
- Founded and managed business
- Designed, cut, and sewed Swimwear
- Designed and built Pop-up Shops for swimwear
- Customer Service representative
- Managed financial aspects of the company
- Wholesale buyer and curator of goods.
Floral/Plant Designer
Replica Plants & Decor
03.2021 - 06.2021
- Worked in the floral design department
- Curated floral and plant arrangements for model homes.
Server
Candy Cake Catering
02.2012 - 01.2019
- Served food and beverages promptly with focused attention to customer needs.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
High School -
Julian Charter
05.2020
Skills
- Social Perceptiveness
- Excellent Communication
- Judgment and Decision Making
- Active Listening
- English Language
- Complex Problem Solving
- Time Management
- Reading Comprehension
- Active Learning
- Writing and Grammer
- Customer and Personal Service
- Ocular measurements
- Patient Assessment
- Medical Terminology
- Attention to Detail Orientation
- Documentation skills
- Medical Transcription
Software
Certification
- Certified Opthalmic Scribe, Connecticut Eye Consultants, 2022
Timeline
Ophthalmic Medical Technician & Scribe
Connecticut Eye Consultants
04.2022 - Current
Customer Service/Administrative Assistant
Marky Sparky Toys
05.2021 - Current
Floral/Plant Designer
Replica Plants & Decor
03.2021 - 06.2021
Business Owner/Seamstress
Sophia Rose Swimwear
04.2020 - Current
Server
Candy Cake Catering
02.2012 - 01.2019
High School -
Julian Charter
- Certified Opthalmic Scribe, Connecticut Eye Consultants, 2022
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