Sophia Dodd
Brewster,US
Summary
With limited professional experience, my focus has been on maintaining order and safety. I have honed my skills in this area and am now prepared to apply them to future jobs aligned with my passion. Eager to contribute expertise and make a meaningful impact in any role.
Overview
3
3
years of professional experience
Work History
IT Service Desk Analyst
Information Techonology
Oneonta, NY
09.2022 - Current
- Assisted users with password resets, significantly reducing lockout incidents and improving overall user experience.
- Provided expert consultation on best practices in IT security policies, promoting a culture of vigilance against cyber threats.
- Contributed to the development of disaster recovery plans, minimizing potential impact from unforeseen events or failures.
- Configured hardware devices such as printers and scanners, enabling seamless integration into existing networks.
Lifeguard
Heritage Management
06.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Lifeguard
Patterson Town Hall
06.2023 - 08.2023
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Lifeguard
Patterson Town Hall
06.2022 - 08.2022
- Ensured patrons' safety on beaches
- Keep a close eye on the swimmers and am quick to spot those who are in trouble
- Maintain the beach and the working facilities in a professional manner
- I'm on the lookout for patrons and use a rescue tube from the guard stand to keep an eye on them
- Maximized customer satisfaction by greeting all beach/park patrons with courtesy and resolving any issues promptly and with positive attitude
Volleyball Referee
Somers Sports Arena
04.2022 - 04.2022
- Met with the officiating staff to discuss violations and play issues, coordinate responses, and put resolutions in place
- Calculated athlete, team, and league statistics on a rolling basis during games
- Made rule infractions and relevant penalties known to the players, coaches, and officiating team
- Taught game rules and regulations to athletes, coaches, and fellow officials
- Spoke with spectators, coaches, and players
- Calculated penalties, added and subtracted points from scores, and kept accurate totals for each game
Lifeguard
Southeast Town Supervisor
06.2021 - 08.2021
- Provided customers and guests with detailed safety rules and procedures
- In charge of overseeing aquatics facilities
- Warned patrons about unsafe or hazardous conditions and suggested alternative activities during closures
- Prepare lessons for students of various ages
- Kept rescue equipment in good working order by inspecting it and performing basic repairs
- Maintain the beach and the working facilities in a professional manner
- Work with other lifeguards to schedule shifts
- Collaborate with all of the lifeguards
- Teach swimming to people with a variety of learning styles
Education
Bachelor of Science - Business Administration
SUNY Oneonta
Oneonta, NY05.2026
High School -
Brewster High School
Brewster, NY05.2022
Skills
- First Aid/CPR
- Extremely organized
- Effective problem-solver
- Self-motivated
- Conflict resolution
- Highly motivating
- Strong communicator
- Team Collaboration
References
- Dena Girard, Friend, (845) 222-9112, dmgx3@comcast.net
- Deborah Lange, Friend, (845) 416-7790, dlrn@comcast.net
- Vera Gonch, Friend, (914) 482-8333, veragonch@comcast.net
Timeline
Lifeguard
Heritage Management
06.2024 - 08.2024
Lifeguard
Patterson Town Hall
06.2023 - 08.2023
IT Service Desk Analyst
Information Techonology
09.2022 - Current
Lifeguard
Patterson Town Hall
06.2022 - 08.2022
Volleyball Referee
Somers Sports Arena
04.2022 - 04.2022
Lifeguard
Southeast Town Supervisor
06.2021 - 08.2021
Bachelor of Science - Business Administration
SUNY Oneonta
High School -
Brewster High School
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