Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Sophia Domingues

Miami,FL

Summary

Driven restaurant professional familiar with bussing tables, collecting trash, and restocking supplies to help dining rooms operate efficiently. Solid customer service background with motivation to support team and restaurant needs. Skillfully prioritize and complete tasks to meet challenging demands. Always kept the customers satisfied and happy. Showed up to work on time in her family owned restaurant and completed all of her tasks in a timely manner.

Overview

3
3
years of professional experience

Work History

Waitress Trainee

Cafe Landwer
Miami , FL
07.2024 - 10.2024
  • Checked that all orders were accurate before delivering to customers.
  • Provided excellent customer service during meal times.
  • Responded promptly to customer inquiries about menu items, ingredients, and prices.
  • Ensured dining areas were clean and set up for each shift according to established standards.
  • Verified that all dishes served met quality expectations.
  • Assisted in stocking inventory, setting up workstations, and breaking down stations at end of shifts.
  • Maintained a professional attitude while working in a fast-paced environment.

Sales Associate

Hollister.Co
Miami, FL
07.2024 - 09.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Conducted inventories on a regular basis to track stock levels.
  • Handled customer complaints in a professional manner.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.

Table Busser

Forno da Saudade
Belo Horizonte , Brazil
05.2021 - 08.2021
  • Made friendly conversation with customers to provide enjoyable experience.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Greeted frequent visitors by name and explained new promotions.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Effectively multitasked within fast-paced environment.
  • Removed used tableware between courses and replaced tableware for next course promptly.
  • Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
  • Expedited food to tables to assist servers during busy periods.

Education

N/A - N/A

Dr. Michael M. Krop Senior High School
Miami, FL
05-2025

Skills

  • Table arrangements
  • Menu knowledge
  • Conflict resolution abilities
  • Excellent customer service
  • Sanitation
  • Professional Appearance
  • Table Setting
  • Always kept a Positive attitude with costumer
  • Attentive
  • Caring
  • Mentoring
  • Quality Control
  • Cleaning procedures

Languages

Portuguese
Native/ Bilingual
Spanish
Limited

Accomplishments

  • 3.5 GPA
  • Senior in high school
  • Honor roll student
  • Took a business certification class in high school
  • Adobe certified

Timeline

Waitress Trainee

Cafe Landwer
07.2024 - 10.2024

Sales Associate

Hollister.Co
07.2024 - 09.2024

Table Busser

Forno da Saudade
05.2021 - 08.2021

N/A - N/A

Dr. Michael M. Krop Senior High School

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Sophia Domingues