Sophia Dority

Accomplished day to day management of a surgery team of 8 members.

• Mentored existing employees to maximize team agility and performance.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Facilitate hiring of qualified Surgery personnelby interview applicants and making recommendations for employment.

• Increased clinic efficiency of surgery staff team of 5 by optimizing scheduling systems, reducing patient wait times and maximizing staff productivity.

Preparing and anesthetizing small animals for MRI. Monitoring anesthesia for up to 4 surgeries a day. Assisting in the recovery and owner/client education in the ongoing care and wellbeing of their pets.

• RVT skill set: Monitoring and attending to the needs of post surgical and internal medicine small animal patients during hospital silent hours
• Assisting ER staff where necessary with new intakes and assuming responsibility for those patients once transferred to CCU
• Surgical technician support for late night surgeries and cross-trained for daytime specialty & orthopedic surgical technician support.

• Preparation and review of Financial Statements
• Manage A/R, A/P, G/L, C/M & populate new set up of Quickbooks
• Manage P/R
• Job Costing and Billing
• HR including Money Purchase Pension Plan and 401(K).

• Full Charge A/R incl
• Review of AR processes
• Dynamics Accounting / Cash Management / Credit Applications

• Manage A/R & A/P using Great Plains for G/L & CM
• Financial Statements, PR, Audit (1998) and HR associated duties

• Responsible for all office support functions

• Responsible for contracts up to a value of $17,500
• Negotiation, settlement and signing of price letters for purchase of UK aircraft spares in USA

• Preparation of A/P and A/R monthly statements
• Bank Reconciliation & Inventory Control

• (1983-1989) General secretarial duties
• (1992-1995) Assisted Naval Chief Staff Officer during post to U.S
• (1992-1996) In-year planning and monitoring of expenditure on National Air Traffic Services budget, monthly forecasting, day to day running of budget