Sophia Dubis
Tampa,FL
Summary
Results-oriented logistics professional with a track record in customer relationship management, team leadership, and logistics coordination. Committed to enhancing operational efficiency and customer satisfaction through effective communication and data analysis.
Overview
2
2
years of professional experience
Work History
Logistics Account Executive
Total Quality Logistics Inc.
Tampa, Florida
11.2025 - Current
- Coordinated shipments to ensure timely delivery for clients.
- Managed logistics documentation and ensured accuracy of information.
- Managed customer relationships and provided exceptional service to ensure customer satisfaction.
- Collaborated with carriers to secure optimal shipping rates and services.
- Compiled data from various sources into detailed reports that could be used by management for decision-making purposes.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Manager
Fielder's Choice
St Louis, Missouri
06.2024 - 10.2025
- Supervised daily operations to ensure efficient workflow and productivity.
- Coordinated team schedules to align with production needs and staffing requirements.
- Trained new employees on company policies and operational procedures.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Established processes to ensure efficient workflow throughout the organization.
- Enhanced team morale and retention through recognition programs and career development opportunities.
Education
Some College (No Degree) - Mass Communication
South East Missouri State
Cape Girardeau, MOSkills
- Customer relationship management
- Project management
- Team leadership
- Data analysis
- Effective communication
- Logistics coordination
- Multitasking Abilities
Timeline
Logistics Account Executive
Total Quality Logistics Inc.
11.2025 - Current
Manager
Fielder's Choice
06.2024 - 10.2025
Some College (No Degree) - Mass Communication
South East Missouri State