Sophia Dumaine

• Supervised daily operations to ensure consistent service quality and adherence to company standards.
• Trained and mentored team members in food preparation and customer service techniques.
• Implemented efficiency improvements that enhanced workflow and reduced wait times during peak hours.

As a team leader I displayed everything I learned to help run the store. I trained new members of our team. I was primarily a drive thru trainer but could train every position.

As a restaurant hostess I helped people get to their tables as well as telling them the menu specials for the day.

I was trained to work in the front of the bakery, dining room, food area, and primarily spent my time in the drive thru.