Summary
Overview
Work History
Education
Skills
Kappa Kappa Gamma Member
Theatre
Timeline
Generic

Sophia Farrell

Lincoln,NE

Summary

Reliable Shift Leader with 4 years in Food Service industry. Excellent motivational leader who successfully communicates duties and tasks. Engaging and personable coach and employee trainer successful at maximizing team productivity. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

5
5
years of professional experience

Work History

Shift Lead

Nautical Bowls
10.2019 - 08.2023
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Handled all aspects of employee shift planning.
  • Trained in franchise owners
  • Provided comprehensive training to new franchisees.
  • Understood and aided in the food ordering process to stock our back of house

Theatre Camp Leader Assistant

Stages
05.2019 - 08.2022
  • Assumed primary responsibility for the safety and well-being of camp participants, ensuring a secure and nurturing environment.
  • Collaborated closely with the lead teacher to supervise and facilitate class activities, maintaining a high level of engagement and discipline among the students.
  • Successfully met the personal needs of camp attendees, addressing any concerns or special requirements promptly and professionally.
  • Took on the role of the main supervisor during the teacher's breaks, demonstrating leadership and decision-making abilities.
  • Contributed to the overall success of the camp by fostering a positive and supportive atmosphere for both students and staff, resulting in a memorable and enriching experience for all."

Box Office Associate

Stages Theatre Company
05.2023 - 08.2023
  • Created and maintained reports of sold tickets and payments received.
  • Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
  • Greeted hundreds of customers per day and determined best approach to provide optimal service.
  • Assisted customers in choosing seats, guiding and recommending options via seating map.
  • Proficiently mastered ticketing software to best help guests in a speedy manner

Hostess and Busser

The Malt Shop
08.2018 - 08.2019
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered customer questions about hours, seating, and menu information.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Education

Bachelor of Journalism - Radio And Television Broadcasting

University of Nebraska - Lincoln
Lincoln, NE
05.2026

High School Diploma -

Hopkins High School
Hopkins, MN
05.2022

Skills

  • ID Verification
  • Office Operations
  • Client Relationships
  • Pre-Bussing Operations
  • Customer Order Management
  • Guest Service Management
  • Demand Fulfillment
  • Customer Loyalty
  • Job Assignments
  • Rewards Programs
  • Customer Interaction
  • Child Behavior Modification
  • Child Supervision
  • Point of Sale experience on multiple systems

Kappa Kappa Gamma Member

  • Uphold the values and bylaws of the chapter by maintaining a professional effort to stay dedicated to the members in the house and those associated with Panhellenic
  • Collaborate with current members in a respective fashion to create friendships and support one another


Held Leadership positions such as:

  • Writer of the Kappa Kappa Gamma 2022 Newsletter
  • Member of the Nomination Committee
  • Assistant to the All-Member Experience Chair
  • Keeper of the songs for the initation process


Theatre

  • Performed in over 15 theater productions at a company aimed mainly for youth audiences.
  • Collaborated closely with directors, fellow actors, and production teams to deliver memorable performances.
  • Demonstrated strong time management and commitment by balancing theater commitments with academics, work and personal life.

Timeline

Box Office Associate

Stages Theatre Company
05.2023 - 08.2023

Shift Lead

Nautical Bowls
10.2019 - 08.2023

Theatre Camp Leader Assistant

Stages
05.2019 - 08.2022

Hostess and Busser

The Malt Shop
08.2018 - 08.2019

Bachelor of Journalism - Radio And Television Broadcasting

University of Nebraska - Lincoln

High School Diploma -

Hopkins High School

Similar Profiles

CREATE PROFILE
Sophia Farrell