Sophia Farrington
Lauderdale Lakes,FL
Summary
Focused Medical Assistant motivated to deliver seamless and pleasant healthcare experience to patients. Offering 18-year background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing and drawing blood samples and preparing treatment rooms for examinations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Medical Assistant
Dr John Foster
Plantation, FL
07.2020 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Assistant
Digestive CARE
Plantation, FL
02.2008 - 11.2019
- Assisted physicians during examinations by providing instruments and supplies as needed.
- Performed routine laboratory tests such as urinalysis and blood draws.
- Communicated effectively with other healthcare staff members regarding patient care plans.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
Customer Service Manager
HIP Health Plan of NY
Hollywood, FL
01.2000 - 11.2007
- Provided exceptional customer service to ensure customer satisfaction.
- Monitored staff performance to ensure adherence to customer service standards.
- Performed quality assurance checks on calls handled by agents in order to maintain high levels of accuracy in responses provided by agents.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
Education
Medical Assisting
Technical Career Institute
Miami, FL08-2006
Phlebotomy Technician
Technical Career Institute
Miami, FL08-2006
High School Diploma -
Coral Springs High School
Coral Springs, FL06-1989
Skills
- Electronic Medical Records
- Analytical Decision-Making Skills
- Venipuncture and Phlebotomy
- Certified in Basic Life Support (BLS)
- Direct Patient Care
- High-Energy Attitude
- Multi-Task Management
References
References available upon request.
Timeline
Medical Assistant
Dr John Foster
07.2020 - Current
Medical Assistant
Digestive CARE
02.2008 - 11.2019
Customer Service Manager
HIP Health Plan of NY
01.2000 - 11.2007
Medical Assisting
Technical Career Institute
Phlebotomy Technician
Technical Career Institute
High School Diploma -
Coral Springs High School
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