Sophia Ferullo

• Oversaw and maintained patients' rooms, group living areas, and nurse stations.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Supported needs of 15+ residents under long-term care.

• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Assisted customers with delivering orders, carrying additional trays and helping dish out items.

- worked with special needs adults

- helped with personal cares

- cooked for each persons diet

- bathed

• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Conferred with supervisor to discuss patient condition and medical care.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.