SOPHIA FIORE
Summary
An administrative position involving customer service and office management that can provide an aspiring young individual an opportunity to expand her skill set and grow within an established organization.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Willow Bee Management Company
08.2024 - Current
- Maintained inventory of office supplies and placed orders. Managed phone and email correspondence and handled incoming and outgoing mail and faxes. Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience. Supported office staff and operational requirements with administrative tasks. Answered incoming calls, routed messages and resolved patient inquiries within target timeframes. Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Library Assistant
York County Library
10.2023 - 07.2024
- Greeted and assisted patrons with locating materials and using library resources effectively, conducted regular shelf checks to maintain a well-organized collection, and provided library users with technical support for computer and printing services.
Secretary
Jackson Hewitt Tax Services
02.2024 - 05.2024
- Front-facing position which involved managing client inquiries and problem-solving client service issues during tax season. Managed executive calendars, scheduled meetings, and organized documents for efficient operations.
Special Needs Babysitter
Freelance
11.2020 - 05.2023
- Ensured a safe environment, engaged the child in activities designed to develop his sensory abilities, communicated developmentally-appropriate behavioral guidance in a consistent manner, administered nightly medications, and maintained a CPAP machine and monitored its use.
Hostess
Ruby Tuesday
10.2021 - 05.2022
- Welcomed customers, seated guests, managed reservations, answered inquiries, and maintained a waitlist with efficiency in a fast-paced environment.
Education
HIGHSCHOOL DIPLOMA -
York County School of Technology
06.2023
Skills
- Time management
- Communication
- Attention to detail
- Customer service
- Microsoft Office
- Scheduling
- Multi-tasking
- Organization
- Filing
Timeline
Administrative Assistant
Willow Bee Management Company
08.2024 - Current
Secretary
Jackson Hewitt Tax Services
02.2024 - 05.2024
Library Assistant
York County Library
10.2023 - 07.2024
Hostess
Ruby Tuesday
10.2021 - 05.2022
Special Needs Babysitter
Freelance
11.2020 - 05.2023
HIGHSCHOOL DIPLOMA -
York County School of Technology
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