Sophia Flores
Downey,California
Summary
Passionate and detail-oriented baker with experience at Crumbl Cookies, specializing in the preparation, baking, and decoration of a variety of gourmet cookies. Skilled in maintaining high standards of quality, consistency, and presentation in a fast-paced environment. Proven ability to manage time effectively, collaborate with team members, and ensure customer satisfaction through delicious, fresh products. Demonstrated knowledge of food safety and sanitation practices. Strong work ethic and commitment to delivering an exceptional baking experience.
Overview
1
1
year of professional experience
Work History
Baker
Crumbl Cookies
03.2024 - Current
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated cash registers and processed payments accurately.
- Managed customer service operations, including taking orders and resolving complaints.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Packaged finished products for sale.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
Education
Bachelor of Arts - Business Administration
Whittier College
Whittier, CA05-2028
High School Diploma -
Downey High School
Downey, CA05-2024
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Oven operation
- Time management
Timeline
Baker
Crumbl Cookies
03.2024 - Current
Bachelor of Arts - Business Administration
Whittier College
High School Diploma -
Downey High School
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