Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Foster

East Orange,NJ

Summary

Experienced Head Cashier and Customer Service Lead with expertise in team supervision, cash handling, and customer service. Proven ability to train and support teams, ensuring operational efficiency and high-quality service.

Overview

22
22
years of professional experience

Work History

Head Cashier

Home Depot
Linden, NJ
02.2021 - Current
  • Managed cash register operations and ensured accurate cash handling.
  • Supervised cashiers to ensure efficient checkout operations.
  • Trained new cashiers on customer service and register procedures.

Customer Service Lead

St Joseph Hospital
Paterson, NJ
11.2004 - 03.2020

Working with customer to resolve problems and also working as team players teaching my team and give out assignments

  • Supervised customer service team to ensure high-quality patient care.
  • Trained staff on best practices for patient communication and support.
  • Resolved complex patient inquiries and concerns with empathy and professionalism.
  • Developed training materials to enhance staff knowledge of hospital services.

Education

Holy Trinity
Jamaica , Kingston

Skills

  • Register operations
  • Cash handling
  • Team leadership
  • Customer service

Timeline

Head Cashier

Home Depot
02.2021 - Current

Customer Service Lead

St Joseph Hospital
11.2004 - 03.2020

Holy Trinity
Sophia Foster