Sophia Gentile
Summary
Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, waxing, peels, acne treatments, microdermabrasion and dermaplaning.
Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities, and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Esthetician
Elements Massage
10.2024 - Current
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Discussed procedures and treatment options with clients.
- Recommended retail products for at-home use.
- Sterilized equipment for patient treatments.
- Educated clients on treatment options.
- Fostered friendly, warm, and exceptional customer experience.
- Advised clients on proper home-care regimens.
- Improved clientele retention with exceptional customer service and follow-up care.
- Assisted in inventory management to ensure adequate product supply while minimizing waste and shrinkage.
- Provided clients with knowledge of all cosmetic services being provided.
- Promoted the importance of regular skincare maintenance as part of overall health and wellbeing.
- Analyzed skin condition and made appropriate product recommendations.
- Developed strong rapport with clients by actively listening to their concerns and offering expert advice on skincare solutions.
Day-Time Nanny
Private Family Home
07.2023 - 10.2024
- Assisted with light housekeeping duties as well as running errands.
- Supported child in play activities, meals, and snacks, hygiene and socialization.
- Developed strong communication with parents to provide updates on child's progress, needs, and achievements.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Enhanced child's emotional well-being by providing attentive care and nurturing relationships.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Played games, worked on puzzles, and read books to young children.
- Assisted in the development of social skills by arranging playdates with peers in a supervised setting.
- Prepared meals and snacks for children based on dietary guidelines.
Salon Attendant
Station Row Salon
08.2022 - 05.2023
- Creating a welcoming atmosphere for new and existing clients by engaging in such actions as appropriate greetings and a friendly, efficient check-in/check-out process
- Monitoring the salon's communication systems, including phone and email, by responding to all client inquiries and requests
- Successfully utilizing the Booker program to create and monitor client appointments
- Continuously maintaining the sanitation and presentation of the salon by cleaning bathroom, doing laundry, washing dishes, and sweeping in between clients
- Offering and preparing various hot and iced beverages for clients as they engage in their appointments, thus increasing overall satisfaction amongst staff and customers
- Consistently monitoring inventory, placing and fulfilling orders as necessary
- Preserving the orderly, well-kept appearance of the business by continuously arranging and categorizing various stock and backbar products
Day-Time Nanny
02.2020 - 08.2022
- Provided daily care and supervision for children with various behavioral, physical, and academic needs
- Remained vigilant and ensured the children's safety and wellbeing throughout various daily activities
- Successfully soothed and communicated with individuals experiencing significant emotional distress
- Learned to communicate lessons in appropriate behavior
- Developed skills in accurately gauging consistently evolving emotional affect and client needs
- Oversaw and aided in the development of academic skills (math and reading/writing)
- Facilitated in the development of appropriate responses to stressful situations and learning to communicate appropriately with peers and teachers
- Learned to communicate with parents regarding children's daily activities and behaviors
Server
Cabot's Ice Cream & Restaurant
02.2017 - 02.2020
- Harnessed active listening and effective communication to meet client needs and fill orders
- Assigned occupants tables, submitted numerous orders to the kitchen, and processed payments
- Consistently practiced various food safety measures
- Demonstrated patience and considerable customer service skills while efficiently serving multiple tables at once
- Exhibited significant problem solving skills and consistently used positive communication when interacting with customers and coworkers alike
Hostess
Paddy's Public House
10.2016 - 02.2017
- Received customer phone calls and successfully submitted meal orders to the kitchen
- Organized and distributed numerous take-out orders
- Organized and distributed numerous orders for eat-in customers
- Aided servers in meeting customer demands by sanitizing tables and delivering orders in an efficient manner
- Learned to use appropriate and productive communication skills when interacting with customers
- Learned how to operate within a fast-paced work environment
- Created and maintained seating arrangements that benefited both customers and servers
Education
High School Diploma -
Newton North High School
Newton, Massachusetts06.2020
Certificate of Completion -
Spa Tech Institute
Westborough, Massachusetts04.2023
Skills
- Strong communication skills, microdermabrasion expertise, customized facial protocols, product recommendation expertise, expert skin analysis, sensitive skin care, dermaplaning proficiency, chemical peel proficiency, extractions expertise, state licensing compliance, manual lymphatic drainage
Esthetics Skills:
- Safe driving record, creative play ideas, age-appropriate activity planning, language development support, patience and tact, homework help, special needs experience, safety awareness, grocery shopping, activity planning, cleaning and sanitation, family support, outdoor activities, newborn care, housekeeping and cleaning
Nanny/Babysitting Skills:
Certification
- Massachusetts Driver's License
- Licensed Esthetician - Massachusetts Board of Cosmetology.
- Chemical Peel Certification - Aesthetic Science Institute or similar accrediting bodies.
- Infection Control Certificate – State board approved providers or relevant associations.
Awards
Spa Tech Institute Class Valedictorian
Timeline
Licensed Esthetician
Elements Massage
10.2024 - Current
Day-Time Nanny
Private Family Home
07.2023 - 10.2024
Salon Attendant
Station Row Salon
08.2022 - 05.2023
Day-Time Nanny
02.2020 - 08.2022
Server
Cabot's Ice Cream & Restaurant
02.2017 - 02.2020
Hostess
Paddy's Public House
10.2016 - 02.2017
Certificate of Completion -
Spa Tech Institute
- Massachusetts Driver's License
- Licensed Esthetician - Massachusetts Board of Cosmetology.
- Chemical Peel Certification - Aesthetic Science Institute or similar accrediting bodies.
- Infection Control Certificate – State board approved providers or relevant associations.
High School Diploma -
Newton North High School
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