Sophia Georges
The Bronx,NY
Summary
Experienced Waitress known for highly productive and efficient customer service. Excel in communication, teamwork, multitasking, customer satisfaction, and adaptability, ensuring seamless dining experiences for guests.
Overview
12
12
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work History
Receptionist / server
Salvatores Of Soho
The Bronx, New York
08.2018 - 12.2023
- Greeted and assisted guests upon arrival at the restaurant.
- Managed multi-line phone system, directing calls to appropriate staff.
- Scheduled reservations and coordinated event bookings for patrons.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Customer service- Server / Front desk manager
Ribs On The Run
White Plains, New York
02.2014 - 09.2021
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed table settings and maintained cleanliness throughout shifts.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers.
Waitress/ Customer Service
Nona’s
The Bronx, New York
06.2012 - 09.2016
- Managed cash register and handled payments efficiently.
- Developed positive relationships with regular customers through friendly conversation.
- Organized take-out orders efficiently according to customer requests.
- Took and processed orders accurately from customers at tables
- Took orders for food and drinks and delivered them to guests.
- Answered phones for customer inquiries and takeout and delivery orders and took reservations.
Education
CNA - Certified Nurse Assistant
Fordham ABC Training Center
The Bronx, NY 01.2022 - 07.2022
Certified Medical Assistant (CMA) - Certified Medical Assistant
Fordham ABC Training Center
The Bronx, NY 02.2021 - 05.2021
Sacred Heart
Yonkers, NYSkills
- Cash handling accuracy
- Customer relationship management
- Multi-line phone system operation
- Front desk operations
- Customer service
- Multitasking and organization
Certification
- CPR certified
Timeline
CNA - Certified Nurse Assistant
Fordham ABC Training Center
01.2022 - 07.2022
Certified Medical Assistant (CMA) - Certified Medical Assistant
Fordham ABC Training Center
02.2021 - 05.2021
Receptionist / server
Salvatores Of Soho
08.2018 - 12.2023
Customer service- Server / Front desk manager
Ribs On The Run
02.2014 - 09.2021
Waitress/ Customer Service
Nona’s
06.2012 - 09.2016
Sacred Heart