Sophia Goettke
Columbus,OH
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
H&M Hennes & Mauritz
05.2023 - Current
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Worked to meet or exceed special targets.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Spencer's Gifts
12.2020 - 05.2023
Assistant Manager
Spirit Halloween LLC
08.2022 - 11.2022
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
Radiologic Technology
Columbus State Community College
Columbus, OHSkills
- Product Knowledge
- Cash Register Operation
- Teamwork and Collaboration
- Merchandise Display
- Organization
- Reliable and Responsible
Timeline
Sales Associate
H&M Hennes & Mauritz
05.2023 - Current
Assistant Manager
Spirit Halloween LLC
08.2022 - 11.2022
Sales Associate
Spencer's Gifts
12.2020 - 05.2023
Radiologic Technology
Columbus State Community College