Sophia Gonzalez
Reseda,California
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
Work History
Sales Associate Specialist
Lowe's
01.2023 - 08.2023
- Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
- Mentored new hires on best practices in sales techniques, leading to improved overall team performance.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Assisted management in developing marketing strategies that effectively showcased products and promotions.
Crew Member
Burger King
04.2021 - 08.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Office Intern
High Tech Los Angeles
08.2019 - 06.2020
- Enhanced office efficiency by organizing and maintaining physical files.
- Assisted in project management for streamlined workflow and timely completion of tasks.
- Streamlined communication with clients by managing emails, phone calls, and scheduling appointments.
- Supported daily operations, contributing to a well-organized and efficient work environment.
Education
High School Diploma -
High Tech Los Angeles
Van Nuys, CA06.2022
Skills
- Time management
- Sales strategy
- Phone Etiquette
- Organizational skills
- Multitasking
- Cash Handling
- Bi-Lingual Spanish & English
- Customer Relations
Timeline
Sales Associate Specialist
Lowe's
01.2023 - 08.2023
Crew Member
Burger King
04.2021 - 08.2022
Office Intern
High Tech Los Angeles
08.2019 - 06.2020
High School Diploma -
High Tech Los Angeles
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