Sophia Gutbrod
Denver,COLORADO
Summary
Proven track record in enhancing resident life at Christian Living Communities through innovative recreational programs and exceptional service orientation. Excelled in fostering social connections and ensuring participation opportunities, demonstrating strong computer proficiency and a friendly, positive attitude. Achieved significant trust and satisfaction levels among patients and residents, leading to increased referrals and new client acquisition. Approached each day and unique challenges with enthusiasm, patience and humor.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Life Enrichment Associate
Christian Living Communities
05.2023 - Current
- Enhanced residents quality of life by planning and executing diverse recreational activities tailored to individual interests.
- Interacted with families and residents through various forms of communication.
- Charted resident's activity, managed documentation, and created care plans.
- Fostered social connections between residents through group activities such as discussion clubs, game nights, or shared meals.
- Designed personalized programs for individuals with varying physical or cognitive abilities, ensuring accessibility and participation for all.
Chiropractic Assistant
Higher Health Chiropractic
09.2021 - 12.2022
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Education
Bachelor of Arts - Writing
Calvin University
Grand Rapids, MI05.2021
Skills
- Special Needs Client Assistance
- Scheduling Events and Programs
- Customer and Service-Oriented
- Data Entry
- Computer Proficiency
- Friendly, Positive Attitude
Certification
- Eden Certified, Christian Living Communities - April 2024
Timeline
Life Enrichment Associate
Christian Living Communities
05.2023 - Current
Chiropractic Assistant
Higher Health Chiropractic
09.2021 - 12.2022
Bachelor of Arts - Writing
Calvin University
- Eden Certified, Christian Living Communities - April 2024
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