Sophia Gutierrez
Roswell
Summary
Dedicated cashier and server with proven skills in customer service, reliability, and team collaboration. Committed to enhancing customer satisfaction through efficient service and effective communication.
Overview
3
3
years of professional experience
Work History
Cashier and Server
Johnny's New York Style Pizza
Roswell, GA
11.2023 - Current
- Processed customer transactions efficiently using point-of-sale system and maintained accurate cash drawer.
- Collaborated with team members to optimize service speed during peak hours.
- Increased customer satisfaction through personalized service and attentive communication.
- Trained new staff on register operations and customer service protocols.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Monitored dining environment to ensure compliance with health and safety regulations.
Grounds Crew Volunteer
Chattahoochee Nature Center
Roswell, GA
05.2025 - 09.2025
- Trained and mentored new volunteers on operational procedures and safety protocols.
- Conducted regular maintenance of outdoor exhibits, ensuring safety and aesthetic appeal for guests.
- Assisted in habitat restoration projects, contributing to environmental sustainability efforts.
Seasonal Sales Associate
Box Lunch
Dunwoody, GA
09.2024 - 12.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of merchandise to provide accurate information and recommendations.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
- Collaborated with team members to achieve sales goals and improve store performance.
Food Handler
Poke Life
Roswell, GA
02.2023 - 12.2023
- Prepared and assembled food items according to established recipes and quality standards.
- Ensured cleanliness and organization of workstations in compliance with health regulations.
- Assisted in inventory management by monitoring stock levels and notifying supervisors of shortages.
- Trained new staff on food handling procedures and safety protocols to maintain operational efficiency.
Education
High School Diploma -
Roswell High School
Roswell, GA05-2026
Skills
- Customer service and assistance
- Work ethic and integrity
- Patience
- Team collaboration
- Time management skills
- Cleaning/sanitizing
- Reliability and punctuality
- Conflict resolution
Timeline
Grounds Crew Volunteer
Chattahoochee Nature Center
05.2025 - 09.2025
Seasonal Sales Associate
Box Lunch
09.2024 - 12.2024
Cashier and Server
Johnny's New York Style Pizza
11.2023 - Current
Food Handler
Poke Life
02.2023 - 12.2023
High School Diploma -
Roswell High School