Sophia Hebert
Eugene,OR
Summary
Dynamic General Manager with a proven track record at Noble Food Group, excelling in operations management and leadership. Spearheaded strategic initiatives that expanded market share and reduced overhead costs significantly. Expert in training and coaching teams, fostering a culture of high performance and customer loyalty.
Overview
10
10
years of professional experience
Work History
General Manager
Noble Food Group Domino's Eugene Oregon
Eugene, OR
06.2015 - Current
- Managed budget implementations alongside employee reviews, training, schedules, and contract negotiations.
- Established robust relationships with clients, vendors, and partners to ensure loyalty.
- Formulated strategic initiatives for business expansion, resulting in increased market share.
- Enhanced operational efficiency by mentoring personnel on industry practices and technology systems.
- Executed strategies to maximize customer and employee loyalty effectively.
- Achieved significant reductions in overhead costs while maintaining service quality.
- Designed comprehensive benefits packages that improved employee retention rates.
- Promoted a positive work environment conducive to high employee satisfaction.
Crew Member
Baskin Robins
Eugene, OR
01.2017 - 01.2018
- Delivered friendly service at front counter and drive-thru, boosting customer satisfaction.
- Handled order processing, meal preparation, and payment collection efficiently.
- Effectively managed multiple orders simultaneously while maintaining high quality standards.
- Worked collaboratively with teammates to ensure seamless order completion.
- Maintained cleanliness throughout restaurant to support a welcoming environment.
- Gained product familiarity to provide accurate information and recommendations to customers.
- Accepted feedback from management to enhance personal development and team dynamics.
Education
Yoncalla High School
Yoncalla, ORSkills
- Leadership and team building
- Problem resolution
- Operations management
- Staff management and supervision
- Training and coaching
- Customer relations
- Inventory control
- Labor cost management
- Performance improvement strategies
Timeline
Crew Member
Baskin Robins
01.2017 - 01.2018
General Manager
Noble Food Group Domino's Eugene Oregon
06.2015 - Current
Yoncalla High School