Sophia Imes
Georgetown,TX
Summary
Dedicated customer service professional with proven ability to manage inventory, train staff, and enhance guest experiences. Skilled in multitasking and effective communication, ensuring a welcoming atmosphere and high satisfaction rates.
Overview
4
4
years of professional experience
Work History
Bartender/server
James
09.2025 - Current
- Crafted and served diverse cocktails, contributing to positive customer experiences.
- Trained new staff on bar procedures and customer service best practices.
- Maintained cleanliness and organization of bar area, ensuring adherence to health standards.
- Managed inventory levels and ordered supplies, preventing service interruptions.
Restaurant Hostess
Christian Hogan
06.2022 - 12.2023
- Managed reservation system efficiently, optimizing table turnover and guest flow.
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Addressed guest inquiries and concerns with professionalism, enhancing overall dining experience.
- Assisted in training new host staff on operational procedures and customer service standards.
Education
High School Diploma -
Goergeotown Highschool
Georgetown, TXSkills
- Mixology techniques
- Alcohol service
- Customer service
- Engaging with patrons
- Customer relations
- Conflict resolution
- Dependable under pressure
- Multitasking ability
- Team collaboration
- Effective communication
- Patience
Timeline
Bartender/server
James
09.2025 - Current
Restaurant Hostess
Christian Hogan
06.2022 - 12.2023
High School Diploma -
Goergeotown Highschool