Summary
Overview
Work History
Education
Skills
Timeline
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Sophia Jacoby

Phoenix,OR

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Shift Leader

Starbucks - Aramark
Tempe, AZ
12.2023 - Current
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Trained new employees on company policies, operational procedures, and customer service standards.

Team Member

Salad And Go
Tempe, AZ
06.2022 - 12.2024
  • Operated cash registers to process payments from customers.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Resolved customer issues promptly in a professional manner.

Assistant Manager

Aioli Gourmet Burgers And Catering
Phoenix, AZ
08.2020 - 07.2021
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

Bachelor of Arts - Film And Media Production

Arizona State University
Tempe
05-2025

High School Diploma -

Shadow Mountain High School
Phoenix, AZ
05-2021

Skills

  • Staff education and training
  • Complaint resolution
  • Interpersonal relations
  • Inventory counts
  • POS system operation
  • Strategic thinking
  • Customer service management

Timeline

Shift Leader

Starbucks - Aramark
12.2023 - Current

Team Member

Salad And Go
06.2022 - 12.2024

Assistant Manager

Aioli Gourmet Burgers And Catering
08.2020 - 07.2021

Bachelor of Arts - Film And Media Production

Arizona State University

High School Diploma -

Shadow Mountain High School

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Sophia Jacoby