Sophia Jaffe
Glencoe,IL
Summary
Known for communication skills and thinking outside the box. Strong base of research methods, psychology, and analysis. Skilled in group discussions, reviewing articles, and applying data.
Overview
1
1
Language
1
1
year of professional experience
Work History
Shift Runner
Hometown Coffee and Juice
Glencoe, Illinois
10.2025 - 08.2026
- Managed cash register operations and processed customer transactions accurately.
- Maintained cleanliness and organization of the coffee shop environment.
- Communicated with customers to address inquiries and enhance their experience.
- Collaborated with team members to meet daily operational goals effectively.
- Monitored inventory levels and reported needs for restocking supplies promptly.
- Resolved customer complaints in a timely manner while maintaining positive relationships.
- Monitored store performance metrics to maintain high operational standards and enhance customer satisfaction.
- Ensured that all areas of the store were clean, organized and properly stocked at all times.
- Ensured adherence to company standards including health and safety regulations.
- Performed regular maintenance checks on all equipment used in the store.
- Assisted customers with product selection, answered questions and provided appropriate solutions.
- Encouraged team collaboration through effective communication techniques.
- Checked orders for quality and completeness.
- Uphold company standards and compliance requirements for operations.
- Fostered a collaborative team environment to boost morale and enhance overall productivity.
- Upheld company standards and compliance requirements for operations.
- Developed plans for resolving conflicts between team members or customers when necessary.
Education
High School Diploma -
Rochelle Zell Jewish High School
Deerfield05-2026
Some College (No Degree) - Psychology
The Ohio State University
Columbus09-2026
Skills
- Time management
- Attention to detail
- Problem-solving
- Effective communication
- Team collaboration
- Community outreach
Languages
English
Native/ Bilingual
Timeline
Shift Runner
Hometown Coffee and Juice
10.2025 - 08.2026
High School Diploma -
Rochelle Zell Jewish High School
Some College (No Degree) - Psychology
The Ohio State University