Sophia Johnson
Boca Raton
Summary
Customer oriented professional with experience assisting shoppers, handling transactions, and maintaining organized sales environments. Known for being dependable, approachable, and comfortable working in fast paced settings.
Overview
2
2
years of professional experience
Work History
Receptionist
Man Cave for Men Barbershop
05.2025 - 12.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.Answer phones and manage scheduling for multiple barbers
- Prepare and fold hot towels for services
- Sanitize and organize workstations to maintain a professional environment
- Managed front desk operations, facilitating customer check-ins and appointments efficiently.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with barbers to streamline workflow and improve service delivery times.
Sales Associate
Forever 21
04.2024 - 04.2025
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained visual merchandising standards to promote brand identity and attract customer attention.
- Operated point-of-sale system accurately, ensuring efficient transaction processing and customer satisfaction.
- Organized displays and maintained visually appealing sales floors
- Delivered friendly, fast-paced customer service in a retail environment
- Collaborated with team members to achieve sales targets and maintain store organization.
- Participated in inventory management, including restocking shelves and conducting stock assessments.
- Handled returns and exchanges professionally, ensuring adherence to store policies.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Cosmetology Program
Palm Beach State College
01.2026
High School - undefined
Boca Raton Community High School
05.2025
Skills
- Customer service & client relations
- Front desk & appointment scheduling
- Salon sanitation & organization
- Cash handling & POS systems
- Social media & fashion styling awareness
- Strong communication & time management
Languages
English: Fluent
Spanish: Conversational
Timeline
Receptionist
Man Cave for Men Barbershop
05.2025 - 12.2025
Sales Associate
Forever 21
04.2024 - 04.2025
High School - undefined
Boca Raton Community High School
Cosmetology Program
Palm Beach State College