Sophia Kabia
Omni Air International Inc.
Portland,OR
12
years of professional experience
Safety-focused and customer-service professional with international flight attendant experience and more than 11 years of hospitality leadership experience. Skilled in delivering exceptional passenger and guest service, handling challenging situations with professionalism, collaborating with diverse teams, and maintaining composure in fast-paced environments. Strong commitment to safety, service excellence, teamwork, and creating a positive customer experience.
Work History
Flight Attendant
3 Months- Provide attentive service to passengers while upholding safety, security, and professional standards.
- Follow safety and emergency procedures according to FAA regulations and company policies.
- Support diverse passengers and crew members in fast-paced international operations.
- Stay calm and professional when handling unexpected situations, customer concerns, and operational changes.
- Trained on Boeing 777 and Boeing 767 aircraft.
Restaurant Supervisor
11 Years 5 Months- Led daily restaurant operations while delivering exceptional guest service.
- Supervised and supported staff in a fast-paced hospitality environment.
- Trained employees on customer service, safety, food service, and operational procedures.
- Resolved guest concerns professionally while maintaining a positive guest experience.
- Managed competing priorities while ensuring efficient and accurate service.
- Collaborated with team members and management to maintain high standards of service.
Education
GED
Skills
Passenger Safety & Emergency Procedures
Exceptional Customer Service
Conflict Resolution
Crew & Team Collaboration
Cross-Cultural Communication
Hospitality & Guest Relations
Problem Solving
De-escalation & Difficult Situations
Leadership & Staff Training
Multitasking in Fast-Paced Environments
Attention to Detail
Professional Communication
Timeline
Flight Attendant
Omni Air International Inc.
07.2026 - CurrentRead More
Restaurant Supervisor
Leisure Care LLC
08.2014 - 01.2026Read More
Mt. Hood Community College
GED
Read More