Sophia Kiel
Chagrin Falls,OH
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
3
3
years of professional experience
Work History
Hostess
Manny's Chophouse
02.2023 - 07.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took call-aheads and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
Crew Shift Lead
Culver's Restaurant
07.2020 - 09.2022
- Distributed necessary tasks and duties during each shift.
- Supervised team members and oversaw effective and efficient completion of job duties.
- Prepared quality products for all guests in a timely manner.
- Maintained restaurant cleanliness to Culver's standards.
- Collected orders and processed payments.
Education
High School Diploma -
Ridge Community High School
Davenport, FL05.2023
Skills
- Basic Life Support (BLS)
- Proficient in Microsoft Word, Powerpoint, and Excel
- Certified Electrocardiogram (ECG) technician
- Manufacturing Skill Standards Council (MSSC) Safety Certified
- Safe Work Practices
- Hospitality Service Expertise
- Active Listening and Communication
Timeline
Hostess
Manny's Chophouse
02.2023 - 07.2023
Crew Shift Lead
Culver's Restaurant
07.2020 - 09.2022
High School Diploma -
Ridge Community High School
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