Art, Creation, Outdoors, Community
Sophia Krepela
Brooklyn,NY
Summary
Dependable and successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server
INDAY ALL DAY
07.2024 - Current
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Jane Restaurant
04.2024 - 07.2024
- Serve/Assist guests
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Promontory Club - The Shed
11.2023 - 04.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server/Bartender
1886 Grill
06.2023 - 08.2023
- Craft cocktails
Marketing Intern
SAGGIO Technology
08.2022 - 12.2022
- Assisted in creating written, video, and image content for marketing channels.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Used various market research tools and techniques to gather, analyze and interpret data.
Server/Hostess
The Dodo Restaurant
12.2019 - 05.2023
- Hostess/busser
Education
Bachelor's Degree in Communications -
The University of Utah
Salt Lake City, UT12.2022
Associates Degree in General Studies - undefined
Southern Utah University
Cedar City, UT05.2019
Skills
- Well performed people skills
- Hard driven work ethic
- Well at planning ahead
- Time management skills
- Guest Engagement
- High-volume dining
- Relationship Management
Accomplishments
- The National Society of Leadership and Success - Honor Society (2022-present)
- IVHQ Volunteer Employee Kindergarten Project in Bali, Indonesia (2019-2019)
- Southern Utah University Orientation Leader (2018-2018)
- United Greek Council Representative (2017-2018)
- Delta Psi Omega sorority (2017-2019)
- Wasatch High School Drill Team (2015-2016)
- Egyptian Youtheatre Assistant to afterschool programs (2014-2017)
- Egyptian Youtheatre performances (2010-2013)
Interests
Timeline
Server
INDAY ALL DAY
07.2024 - Current
Server
Jane Restaurant
04.2024 - 07.2024
Server
Promontory Club - The Shed
11.2023 - 04.2024
Server/Bartender
1886 Grill
06.2023 - 08.2023
Marketing Intern
SAGGIO Technology
08.2022 - 12.2022
Server/Hostess
The Dodo Restaurant
12.2019 - 05.2023
Bachelor's Degree in Communications -
The University of Utah
Associates Degree in General Studies - undefined
Southern Utah University
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