Sophia Lillibridge
Seattle
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Receptionist & Barista
Rachel Zane
04.2023 - 08.2023
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Barista
Daniel Lee
05.2021 - 08.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Education
Business Administration
Bellevue Community College
Bellevue, WA06.2025
Business Administration
San Diego State University
San Diego, CA06.2024
Skills
- Adaptive and Creative
- Cash Register Operation
- Retail Management
- Product Display
- Problem Solving
- Positive attitude
- Team work
- Receptionist
Volunteer Work
Project Based- Fundraising
LuvMichael
- LuvMichael is a nonprofit organization dedicated to training, educating, and employing autistic adults. The organization produces high quality organic, gluten-free, and nut-free granola in their state-of-the-art bakery.
- Used clear goals to communicate project vision to levels of staff, management and stakeholders.
- Alone I raised $1,500 for the organization throughout my 3 months of working
Create Meal Prep for Families
Ronald McDonald House
- Ronald McDonald House programs, located near top children’s hospitals, help parents who are far from home to stay close to their hospitalized child and benefit from the comforts of home without incurring hotel and food costs
- I helped to create meals for breakfast lunch and dinner for the families who stayed at the Ronald McDonald House
Timeline
Receptionist & Barista
Rachel Zane
04.2023 - 08.2023
Barista
Daniel Lee
05.2021 - 08.2022
Business Administration
Bellevue Community College
Business Administration
San Diego State University
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