Sophia Lourenco
Scotchplains,NEW JERSEY
Summary
Proven leader with extensive experience in shift management at Five Guys Burger And Fries, excelling in enhancing customer service and upholding food safety standards. Experience in cash handling and resolving customer complaints. Thrives in fast-paced environments, consistently maintaining productivity and focus while managing multiple tasks. My ability to train and motivate team members ensures a positive, high-quality workplace.
Overview
3
3
years of professional experience
Work History
Shift Manager
Five Guys Burger And Fries
01.2022 - Current
- Supervise shifts, support team members, and ensure exceptional customer service while maintaining food safety, and cleanliness standards.
- Manage inventory, cash handling, and daily operations to ensure efficiency and complying to company policies.
- Train and develop employees, resolve issues quickly, and be able to maintain a positive, fast-paced work environment.
Education
High School Diploma -
Westfield High School
Westfield, NJ06.2022
Skills
- Cash handling
- Handling customer complaints
- Workplace safety
- Quality control
- Shift leadership
Timeline
Shift Manager
Five Guys Burger And Fries
01.2022 - Current
High School Diploma -
Westfield High School
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