Sophia Luong
Stanton,CA
Summary
UCLA undergraduate student seeking to develop more advanced interpersonal skills and obtain useful experience. Skilled in maintaining accuracy under pressure from prior job experiences, where attention to detail, consistency, and time management were critical. Eager to work along with other students and staff to apply critical thinking skills and a passion for scientific inquiry.
Overview
4
4
years of professional experience
Work History
UCLA MAILROOM
10.2024 - Current
- Sorted, organized, and distributed over 1000 incoming and outgoing packages and letter mail for all students living on campus
- Coordinated with team members during high-volume periods to prioritize tasks and maintain efficient workflow
- Demonstrated strong attention to detail and organizational skills to prevent delivery errors and ensure accountability
- Provided efficient customer service at the front desk and phone support by assisting students and faculty with mail-related inquiries
- Collaborated and assisted with multiple delivery services (USPS, UPS, Amazon) to ensure timely and secure deliveries
BARISTA/CASHIER
KNOTTEA CAFE
10.2021 - 09.2023
- Actively worked with all staff members to provide efficiency and accuracy in the workspace through effective communication
- Collaborated efficiently with management to address and resolve active problems
- Adapted quickly to high-volume periods by working together with staff to prioritize responsibilities
- Trained multiple new employees successfully using clear and supportive guidance
- Maintained cleanliness and organization of front-of-house and prep areas, ensuring food safety standards, ensuring optimal productivity
Education
B.S. - CHEMISTRY
UCLA
Los Angeles, CA05-2027
PACIFICA HIGH SCHOOL -
PACIFICA HIGH SCHOOL
GARDEN GROVE, CA01-2023
Skills
- Excellent interpersonal and communication skills
- High attention to detail
- Adaptable to high-volume environments
- Active listening
- Dependable and responsible
Timeline
UCLA MAILROOM
10.2024 - Current
BARISTA/CASHIER
KNOTTEA CAFE
10.2021 - 09.2023
B.S. - CHEMISTRY
UCLA
PACIFICA HIGH SCHOOL -
PACIFICA HIGH SCHOOL