Sophia Mabry
Summary
Resourceful and organized administrative professional with 10+ years of experience supporting small business operations through administrative support, customer service, HR coordination, and operational functions. Experienced in managing a wide range of responsibilities, communicating with diverse groups, and adapting quickly to changing priorities. Known for being dependable, detail-oriented, a strong communicator, and an efficient problem solver.
Overview
9
9
years of professional experience
Work History
Personal Office Assistant
Walker's Express Inc.
Greensboro, NC
02.2024 - Current
- Provided comprehensive administrative and personal support to the business owner by managing daily office operations, customer service, payroll, scheduling, invoicing, billing, bookkeeping, marketing and confidential records with accuracy and discretion.
- Coordinated hiring and onboarding, collaborated with third-party vendors, maintained organized business documentation, prepared reports, and ensured the efficient execution of day-to-day operations.
Office Administrator
GeekBox IT
Greensboro, NC
01.2023 - 10.2023
- Managed a wide range of administrative and operational responsibilities, including customer service, scheduling, invoicing, data entry, record keeping, phone communications, and coordination with third-party vendors.
- Maintained accurate business documentation, delivered basic remote IT support, including technology setup, troubleshooting, and software testing.
Recruitment Specialist
Express Employment Professionals
Grantsboro, NC
08.2021 - 01.2023
- Managed the full-cycle recruitment process by sourcing candidates, conducting interviews and screenings, coordinating onboarding, and matching qualified talent with client needs.
- Developed and maintained client relationships through customer service, marketing initiatives, sales, social media platforms and ongoing communication while supporting business growth and placement.
Policy Coordinator
Investors Title Insurance Co.
Greensboro, NC
03.2020 - 07.2021
- Reviewed and processed title insurance policy documentation to ensure accuracy, compliance, and completeness while maintaining detailed records.
- Conducted record research, data entry and provided administrative support while ensuring confidentiality and great attention to detail.
Front End Supervisor
Lowes Home Improvment
Madison, NC
05.2017 - 02.2020
- Oversaw front-end operations by managing staff, supporting daily workflow, and providing exceptional customer service in a fast-paced retail environment.
- Coordinated new employee onboarding and training, weekly scheduling, sales support, cash handling, transaction accuracy, and administrative tasks while maintaining company policies and procedures.
Education
Bachelor of Science -
Radford University
Radford, VA05.2022
Skills
- Office Administration & Client Relations
- Marketing & HR Support
- Data Management, Auditing & Record Keeping
- Scheduling & Calendar Management
- Highly Organized & Detail-Oriented
- Adaptable & Quick to Learn
- Strong Communication & Problem-Solving Skills
Languages
French
Limited Working
German
Limited Working
Timeline
Personal Office Assistant
Walker's Express Inc.
02.2024 - Current
Office Administrator
GeekBox IT
01.2023 - 10.2023
Recruitment Specialist
Express Employment Professionals
08.2021 - 01.2023
Policy Coordinator
Investors Title Insurance Co.
03.2020 - 07.2021
Front End Supervisor
Lowes Home Improvment
05.2017 - 02.2020
Bachelor of Science -
Radford University