Summary
Overview
Work History
Education
Skills
Timeline
Generic

SOPHIA MADDEN

Marion,US

Summary

A proven professional, adept in customer satisfaction and data entry proficiency, I excelled at Liberty Fuels by fostering positive customer relationships and resolving issues efficiently. My commitment to excellence and teamwork, alongside my knowledge of regulatory guidelines, ensures I exceed employer expectations without compromising service quality.

I've developed critical operational skills in a fast-paced manufacturing environment, focusing on precision, safety, and efficiency. I can demonstrate strong problem-solving abilities and adaptability, and I am seeking to transition into a new field where these skills can be effectively utilized.

Overview

2
2
years of professional experience

Work History

Press Operator

Par 4 Plastics
02.2025 - Current
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Promptly removed completed loads from press.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Maintained accurate records of completed jobs, including relevant data such as run times, material usage, and any issues encountered during production runs.

Customer Service Cashier

Liberty Fuels
07.2023 - 02.2025
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Built positive relationships with customers by providing friendly and helpful service
  • Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively
  • Demonstrated excellent customer service skills while processing payments, helping customers find items and answering questions
  • Answered incoming calls promptly and professionally following established guidelines
  • Followed all safety protocols regarding cash handling and security procedures

Education

Medical Coding and Billing -

Ashworth College
Norcross, GA

Skills

  • Medical Terminology
  • HIPAA Compliance
  • Regulatory guidelines
  • Machine operation
  • Lifelong Learning Commitment
  • Customer Satisfaction
  • Patience and composure
  • Reliability and punctuality
  • Payment Collection
  • Data entry proficiency
  • Teamwork and Collaboration
  • Computer knowledge

Timeline

Press Operator

Par 4 Plastics
02.2025 - Current

Customer Service Cashier

Liberty Fuels
07.2023 - 02.2025

Medical Coding and Billing -

Ashworth College

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SOPHIA MADDEN