Sophia Matherly
Stowe,VT
Summary
Experienced in sales, restaurant operations, and seasonal camp counseling. Current college student who took a gap semester to hike the Appalachian Trail. Motivated and eager to acquire new skills.
Overview
2
2
years of professional experience
Work History
Call Center Sales Agent
Digger Dial
Sowe , VT
10.2023 - 05.2024
- Developed customer relationships by providing courteous and knowledgeable service.
- Utilized active listening skills to identify customer needs and recommend appropriate products or services.
- Recorded detailed notes of all interactions with customers in the database system.
Camp Counselor
Mud City Adventures
Stowe, VT
06.2022 - 08.2023
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Education
High School Diploma -
Governer's Academy
Byfield, MA05-2023
Bachelor of Science - Environmental Engineering
Colorado School of Mines
Golden, COSkills
- Script adherence
- Call handling
- Goal-Oriented
- Building rapport
- Performance Tracking
- Problem-Solving
- Creative Mindset
- Environmental education
Timeline
Call Center Sales Agent
Digger Dial
10.2023 - 05.2024
Camp Counselor
Mud City Adventures
06.2022 - 08.2023
High School Diploma -
Governer's Academy
Bachelor of Science - Environmental Engineering
Colorado School of Mines
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