Sophia Mauro
Tallahassee,Florida
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized Medical Assistant with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front desk associate/ Medical Assistant
Boca Pediatric Group
08.2022 - 08.2023
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Processed payments accurately while adhering to company policies and procedures.
- Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Performed basic daily bookkeeping tasks.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Verified patient insurance coverage and collected required co-payments.
- Prepared lab specimens for diagnostic evaluation.
Gymnastics Coach
Gymnastics Plus
07.2021 - 08.2022
- Enhanced athlete performance by implementing tailored training programs and coaching techniques.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
- Designed effective workout routines to target specific muscle groups and improve overall strength and flexibility for gymnastics success.
- Collaborated with fellow coaches to develop comprehensive training plans for individual athletes and teams.
- Updated parents on their child''s progress through regular communication channels such as email updates or parent-teacher conferences.
- Prepared athletes for competitions by conducting focused drills, mock meets, or other simulation exercises prior to the event date.
Hostess
Max's Grille
06.2021 - 07.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Volunteer
Ross Limon, MD
06.2018 - 07.2018
- Improved patient comfort by providing compassionate care and support during medical procedures.
- Assisted medical professionals with the timely administration of medication, enhancing treatment effectiveness.
- Managed inventory of medical supplies, ensuring adequate stock levels and proper storage conditions.
- Conducted basic laboratory tests, expediting diagnostic processes for healthcare providers'.
- Streamlined patient flow by managing appointment scheduling and coordinating follow-up visits as needed.
Education
Boca Raton Community Middle School
Boca Raton Community High School
Associate of Science -
Tallahassee Community College
08.2024
Skills
- Adapting to new challenges
- Outgoing and Optimistic
- People Person
- Working in fast paced environments
- Office Administration
- Listening Skills
- Effective Planning
- Time Management
- Administrative Skills
Certification
- First Aid Certified
- CPR Certified
- Certified Clinical Medical Assistant
- Certified Medical Administrative Assistant
- BLS Certified
- Stop the bleed Certified
pre medical academy benefits
While enrolled in this course for over the past 5 years, I've learned Basic life support and have been CPR certified twice. I have volunteered in my community to teach people CPR and the benefits of knowing it. This course has also taught me medical terminology, patient ethics, and vital signs which I am now certified in. I want to pursue a medical career in the future and plan to go to NYU Grossman of Medicine. With being enrolled in pre-med throughout middle and high school, the courses that come with the class ranged from anatomy and physiology to physics. These classes did not only prepare me for my future careers, but also for my medical assisting job.
personal information
Age: 19
extracurricular activities
Boca Raton Middle swim team yrs 6-8 (Captain and fastest 50m freestyle) Boca Raton Community High School (Varsity Flag Football) Boca Raton Community High School (Lifeguarding Class and Certification) Boca Raton Community High School ( Medical Honors Society)
Timeline
Front desk associate/ Medical Assistant
Boca Pediatric Group
08.2022 - 08.2023
Gymnastics Coach
Gymnastics Plus
07.2021 - 08.2022
Hostess
Max's Grille
06.2021 - 07.2021
Volunteer
Ross Limon, MD
06.2018 - 07.2018
Boca Raton Community Middle School
Boca Raton Community High School
Associate of Science -
Tallahassee Community College
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