Sophia Medina
Sanger,CA
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Skilled Worker who learns new processes quickly and adapts to customer and company needs.
Overview
5
5
years of professional experience
Work History
Merchandise Processor
Best Buy Distribution Center
Dinuba, CA
10.2021 - 01.2022
- Used warehouse management system and handheld scanners to document merchandise movements while inspecting merchandise for quality and arranged proper quantity.
- Continuously received pallets and totes of ready to ship products to pack in boxes and ship with the correct shipping label.
- Verified products outgoing to correct locations in proper quantities.
- Removed damaged, out-of-code, not-in-set items to the proper location to be corrected and sorted out.
- Practiced correct and proper work safety along with cleanliness and organization.
Server/Hostess
Denny's Restaurant
Sanger, CA
04.2021 - 10.2021
- Replenished food items, paper products and to go supplies to keep stations well-stocked especially during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and to create warm relationships.
- Worked with POS system to place orders and manage bills for food and drinks served while maintaining an accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Scheduled numerous reservations and managed seating arrangements simultaneously during busy occasions, maintaining a calm, professional demeanor.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Customer Service Representative and Associate
Family Dollar
Reedley, CA
04.2020 - 11.2021
- Greeted customers, helped locate merchandise and suggested suitable options. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Contributed to design, restocking and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction while balancing and keeping an organized cash register.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Kitchen Prep Cook
Kings Canyon National Park
Grant Grove, CA
03.2015 - 08.2017
- Managed opening and closing shift kitchen tasks daily.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality in a timely manner for customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils when help was needed.
- Measured, weighed and mixed appropriate ingredients according to recipe directions while maintaining food safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Skills
- Flexible and Adaptable
- Dependable, responsible and reliable
- Ambitious,friendly and helpful
- Honest and trustworthy
- Willingness to learn
- Building Customer Relationships and Loyalty
- Transactions and Cash Handling
- Point of Sale Systems
- Stocking and Replenishing
- Merchandise Packaging
- Handheld scanners
- Picking orders
- Food preparation and safety
- Food and Beverage Service
- Cleaning and Sanitizing
- Plating and Presentation
Timeline
Merchandise Processor
Best Buy Distribution Center
10.2021 - 01.2022
Server/Hostess
Denny's Restaurant
04.2021 - 10.2021
Customer Service Representative and Associate
Family Dollar
04.2020 - 11.2021
Kitchen Prep Cook
Kings Canyon National Park
03.2015 - 08.2017