Sophia Mendes
Crystal Lake,IL
Summary
Dedicated employee with experience in customer service and staff training. Ability to ensure customer satisfaction and good collaboration with coworkers. Currently looking to obtain a position in the field of psychology and use my degree to work with adolescents.
Overview
8
8
years of professional experience
Work History
Baker/Packager
Sam's Club
Crystal Lake, Illinois
05.2024 - Current
- Prepared many different baked goods while following Sam's Club recipes and quality standards.
- Assisted customers with questions about baked products and special orders.
- Trained new staff on baking techniques and proper equipment use at the store.
- Collaborated with other staff members to complete tasks efficiently before deadlines.
- Unloaded pallets of boxes of baked goods in below freezing temperatures to ensure that products remained up to Sam's Club standards.
Small Group Leader Volunteer
Awana Clubs
Crystal Lake, IL
09.2018 - 05.2024
- Facilitated engaging activities for small groups of children each week.
- Communicated effectively with parents about children's progress and program details.
- Developed strategies for resolving conflicts that arose between members of the small group.
Education
High School Diploma -
Crystal Lake South
Crystal Lake, IL05-2024
Skills
- Customer service
- Effective communication
- Training staff
- Time management
- Conflict resolution
Timeline
Baker/Packager
Sam's Club
05.2024 - Current
Small Group Leader Volunteer
Awana Clubs
09.2018 - 05.2024
High School Diploma -
Crystal Lake South