Sophia Mendoza
Chicago,Illinois
Summary
Results-driven Partnership Manager with a solid track record in delegating responsibilities, supervising daily operations, and achieving business and profit objectives. Proficient in business management, financial principles, and leadership. Adept at establishing and maintaining high-level relationships with senior executives and decision-makers to drive growth and revenue.
Overview
7
7
years of professional experience
Work History
Partnership Manager
Iris Reading LLC
Chicago, Illinois
03.2021 - 08.2024
- Played a pivotal role in acquiring new clients and strengthening existing relationships, resulting in a 40% increase in client retention over the past year.
- Maintained a robust book of business with over 60 active accounts, stabilizing long-term contracts, and consistently exceeding monthly revenue targets by 15%.
- Conducted high-level discussions with senior executives, ensuring alignment with business objectives.
- Expedited deal cycles by preparing and providing accurate invoices, quotes, and proposals, ensuring timely submissions that facilitated swift procurement decisions, and immediately scheduling follow-up calls by sending over calendar invites.
- Collaborated with procurement offices to send necessary legal documentation, fostering trust and improving the efficiency of contract negotiations.
- Streamlined processes for scheduling private events and workshops, improving operational efficiency by 20% and enhancing customer experiences.
- Organized meetings, conferences and other events to facilitate collaboration between partners.
Host, Server, and Cashier
Foodlife
Chicago, Illinois
04.2018 - 04.2020
- Maintained customer satisfaction: Answered questions about menus, guided customers in the restaurant.
- Performed all dining room preparatory and break down at shift's end.
- Assisted in the kitchen as needed.
- Processed payments from customers using a POS system.
- Served as point-of-contact for resolving guest complaints or special requests.
- Performed light administrative duties such as filing documents and taking messages.
Intern
Chicago Architecture Center (CAC)
Chicago, Illinois, IL
05.2017 - 06.2017
- Contributed significantly to the success of the program by actively participating in hands-on learning experiences in architecture and construction management, demonstrating a strong commitment to personal and professional growth.
- Collaborated with industry mentors on innovative design concepts and project management techniques, providing fresh insights that enhanced team discussions and project outcomes.
- Facilitated workshops and presentations, effectively communicating complex ideas to peers, and contributing to a collaborative learning environment that fostered team development.
Intern
ACE MENTOR SCHOLARSHIP PROGRAM
Chicago, Illinois
05.2017
- Played a vital role in developing engaging architectural exhibits, helping to elevate the organization's mission to inspire and educate the public about design.
- Conducted thorough research and prepared high-quality materials for presentations, significantly improving the effectiveness of outreach efforts and increasing audience engagement.
- Collaborated with a diverse team to brainstorm and implement creative solutions for exhibit challenges, showcasing adaptability and a proactive approach to problem-solving.
Education
A.A.S. - Architecture -
Harold Washington College
Chicago, Illinois01.2022
H.S. Diploma -
Curie Metropolitan High School
Chicago, Illinois01.2018
Skills
- Integrity
- Industry-Specific Knowledge
- Schedule Management
- Software Proficiency (Microsoft Office Suite, CRM systems, and project management software)
- Pipeline Development
- Revenue Generation
- Workflow Optimization
- Appointment Scheduling
References
References available upon request.
Timeline
Partnership Manager
Iris Reading LLC
03.2021 - 08.2024
Host, Server, and Cashier
Foodlife
04.2018 - 04.2020
Intern
Chicago Architecture Center (CAC)
05.2017 - 06.2017
Intern
ACE MENTOR SCHOLARSHIP PROGRAM
05.2017
A.A.S. - Architecture -
Harold Washington College
H.S. Diploma -
Curie Metropolitan High School
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