SOPHIA M. GARCIA
Rochester
Summary
Knowledgeable care giver with strong background in providing compassionate and efficient patient care. Proven ability to support healthcare teams by assisting with daily patient needs and ensuring safe, clean environment. Demonstrated effective communication and attention to detail in fast-paced settings.
Overview
13
13
years of professional experience
Work History
Environmental Services
Mayo Clinic
01.2023 - Current
- Demonstrated commitment to continuous improvement through active participation in professional development workshops, seminars, and conferences focused on environmental services topics.
- Promoted sustainability initiatives within the environmental services department, reducing the facility''s overall carbon footprint and waste generation.
- Maintained smooth and efficient environmental services by effectively overseeing housekeeping and maintenance professionals.
- Participated in ongoing professional development activities, staying current on industry trends and best practices for environmental services professionals.
Gander Mountain
01.2018
- Planned, organized, directed and monitored work flow of Environmental Services staff.
- Addressed customer concerns promptly, demonstrating commitment to exceptional service delivery in all aspects of environmental services management.
- Promoted sustainability initiatives within the environmental services department, reducing the facility''s overall carbon footprint and waste generation.
Best Western Plus Coeur d'Alene Inn
01.2015
- Banquet Set-up, Tear-down and Service
Sales Floor Associate in Cosmetics department
Target
01.2019 - 01.2023
Assistant Fitness Trainer
Northgate Health Club
01.2017 - 12.2018
- Addressed customer concerns promptly, demonstrating commitment to exceptional service delivery in all aspects of environmental services management.
- Demonstrated commitment to continuous improvement through active participation in professional development workshops, seminars, and conferences focused on environmental services topics.
- Enhanced overall wellness for clients by conducting regular fitness assessments and progress reviews.
- Proactively identified areas for improvement within the environmental services department, suggesting and implementing changes that resulted in increased efficiency and effectiveness.
Hostess / Server
Carlos O'Kelly's Restaurant
01.2016 - 11.2016
- Increased guest retention with friendly interactions and personalized service.
- Coordinated guest arrivals for smooth seating and enhanced dining experience.
- Managed guest seating by coordinating reservations and optimizing table turnover.
- Answered customer questions about hours, seating, and menu information.
Local 440 Labors Union
01.2012 - 01.2013
- Frank Colluccio Construction Co., Flagging for the Tunnel partners
Education
Kingston Labor Union School Headquarters
Kingston, Washington01.2012
Curlew Job Corps
Curlew, Washington01.2011
Diploma -
High School
Coeur d'Alene, Idaho01.2009
Skills
- Housekeeping
- Outdoor Skills
- Works Well with Animals
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Environmental Services
Mayo Clinic
01.2023 - Current
Sales Floor Associate in Cosmetics department
Target
01.2019 - 01.2023
Gander Mountain
01.2018
Assistant Fitness Trainer
Northgate Health Club
01.2017 - 12.2018
Hostess / Server
Carlos O'Kelly's Restaurant
01.2016 - 11.2016
Best Western Plus Coeur d'Alene Inn
01.2015
Local 440 Labors Union
01.2012 - 01.2013
Curlew Job Corps
Diploma -
High School
Kingston Labor Union School Headquarters
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