Sophia Miller
Wayne,PA
Summary
Clinical Mental Health Counseling graduate student pursuing a Master’s degree at Villanova University, with a strong interest in developing clinical skills through a supervised practicum experience. Committed to building therapeutic relationships, supporting client well-being, and practicing with cultural humility and ethical awareness. Developing foundational skills in counseling theory, clinical assessment, and ethical practice. Eager to learn from experienced clinicians and contribute to a collaborative mental health care team.
Overview
8
8
years of professional experience
Work History
Childcare Provider
Multiple Families/Employers
Lower Merion, PA
01.2019 - Current
- Provide quality childcare for multiple families with children ranging from ages 1 to 13.
- Assist children with disabilities such as speech impediments, eating disorders, and learning difficulties.
- Design and implement engaging activities to promote child development and learning.
- Assist with daily routines including meal preparation, hygiene, bedtime, and various activities.
- Create and maintain strong relationships with families through open communication.
- Ensure a safe and nurturing environment for children.
- Support children's academic growth through homework help and structured learning activities.
Waitress
The Daisy Tavern
Conshohocken, Pennsylvania
06.2026 - Current
- Provide personable customer service to enhance guest dining experiences.
- Address customer inquiries and resolved issues promptly to ensure satisfaction.
- Develop positive relationships with regular customers through friendly conversation.
- Maintain cleanliness and organization of dining areas.
Counselor
The Renfrew Center for Eating Disorders
Philadelphia, Pennsylvania
07.2025 - 08.2026
- Supported clients in developing effective coping strategies for disordered eating and comorbid mood disorders, fostering resilience and recovery.
- Conducted individual and group sessions to assess and enhance clients' emotional and psychological well-being.
- Assisted in crisis intervention and risk management, including suicide and self-harm monitoring and de-escalation.
- Collaborated with an interdisciplinary treatment team of therapists, dietitians, and psychiatrists to coordinate individualized care plans.
- Maintained accurate clinical documentation and completed client notes, ensuring compliance with HIPAA and facility protocols to uphold client confidentiality and care standards.
Sales Associate
Thriftedphillyyy- State College
Lower Merion, PA
01.2021 - 05.2025
- Assisted shoppers in selecting clothing and accessories that matched their personal styles and needs, enhancing customer satisfaction.
- Addressed customer inquiries and concerns with professionalism, contributing to a positive shopping experience and repeat business.
- Set up and dismantled pop-up shop locations, ensuring an attractive and functional layout to maximize customer engagement and safety.
- Successfully collaborated with various retail locations to host pop-up shops.
- Coordinated social media promotions and marketing efforts, increasing sales and enhancing brand visibility.
Hostess
BRGR
State College, PA
01.2023 - 05.2023
- Greeted customers and proactively addressed needs to enhance dining experience.
- Built relationships with guests to encourage repeat business through exceptional service.
- Collaborated with co-workers to deliver high-quality service and support customer satisfaction.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed cleaning duties such as sweeping floors and wiping down tables.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
Building Operations Attendant
Lifetime Fitness Center
Ardmore, PA
05.2022 - 08.2022
- Fostered welcoming environment through rapport with guests, contributing to customer retention.
- Prioritized guests' needs and quickly resolved building issues to improve guest satisfaction.
- Maintained a clean, safe, and organized facility to enhance customer experience and operational efficiency.
- Conducted routine equipment inspections for preventive and emergency maintenance, ensuring operational readiness.
Waitress
Siamese Princess
Ardmore, PA
09.2019 - 03.2020
- Developed relationships with guests and assisted in generating repeat business by providing exceptional customer service.
- Communicated with customers to determine satisfaction with meals, and promptly took action to correct problems.
- Greeted customers, answered questions, and remained attentive to any possible needs/wants.
- Completed cleaning duties such as sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
Master of Science - Clinical Mental Health Counseling
Villanova University
Villanova, PA05-2028
Bachelor of Arts - Psychology
Pennsylvania State University
University Park, PASkills
- Relationship and rapport building
- Active listening & empathy
- Verbal and nonverbal communication
- Behavioral observation
- Client documentation
- Crisis intervention
Research
Undergraduate Student Researcher, 02/2023 - 11/2024
Laboratory for Personality, Psychopathology, and Psychotherapy Research - University Park, PA
Supervisor: Dr. Kenneth Levy
- Transcribed structured interviews to obtain a greater understanding of psychological mechanisms that influence personality development.
- Contributed to weekly lab meetings and discussed data interpretation and research implications.
Timeline
Waitress
The Daisy Tavern
06.2026 - Current
Counselor
The Renfrew Center for Eating Disorders
07.2025 - 08.2026
Hostess
BRGR
01.2023 - 05.2023
Building Operations Attendant
Lifetime Fitness Center
05.2022 - 08.2022
Sales Associate
Thriftedphillyyy- State College
01.2021 - 05.2025
Waitress
Siamese Princess
09.2019 - 03.2020
Childcare Provider
Multiple Families/Employers
01.2019 - Current
Master of Science - Clinical Mental Health Counseling
Villanova University
Bachelor of Arts - Psychology
Pennsylvania State University