Summary
Overview
Work History
Education
Skills
Accomplishments
Education
Timeline
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Sophia Mora

Coral Springs

Summary

As I have worked at many different jobs, I've built a professional track record in various roles, demonstrating adaptability and attention to detail. Im skilled at efficiently managing multiple tasks and tackling challenges with a positive outlook. Proficient in prioritizing tasks to support team goals, always eager to take on additional responsibilities for team success.

Overview

8
8
years of professional experience

Work History

Loan Processor

Nexu Funding Solutions
05.2024 - Current
  • Set up and completed loan submission packages.
  • Coordinated closing process with title and insurance companies.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Developed and maintained relationships with customers, lenders and other third parties.

Server

Boss Burger and Brew
10.2024 - 04.2025
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Nanny

Strock Family
04.2022 - 05.2024
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Developed strong communication with parents to provide updates on children''s emotions, well-being, and activities we do.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Encouraged physical activity with outdoor play, sports, and fitness games for and motor skills development.

Receptionist

LA Fitness
11.2022 - 08.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.

Team Member

Chill-n Ice Cream
05.2021 - 06.2022
  • Answered questions about menus, giving guests list of items included in dishes when asked.
  • Maintained safe food handling practices to prevent germ spread.
  • Communicated clearly with my team members to coordinate accurate customer orders for milkshakes and ice cream.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Completed daily prep work to stock and set up Chill-N.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Waitress

Tula Bistro and Garden
07.2017 - 01.2018
  • Greeted customers, answered questions and recommended specials.
  • Checked on guests to to make sure they were satisfied with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from food illness and maintain proper sanitation.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.

Education

BBA - Psychology

Florida International University
06.2027

Highschool -

Coral Springs Charter School
06.2023

Skills

  • Positive Attitude
  • Organizing Work Stations
  • Client support
  • Executing directives effectively
  • Teamwork and Collaboration
  • Effective communication
  • Workplace Safety
  • Willingness to Learn
  • Proven leadership experience
  • File management
  • Reviewing financial paperwork

Accomplishments

    I got a cord in high school for completing 250 service hours and for being a member of youth leadership broward. Only 60 kids from Broward county got picked.

Education

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Timeline

Server

Boss Burger and Brew
10.2024 - 04.2025

Loan Processor

Nexu Funding Solutions
05.2024 - Current

Receptionist

LA Fitness
11.2022 - 08.2023

Nanny

Strock Family
04.2022 - 05.2024

Team Member

Chill-n Ice Cream
05.2021 - 06.2022

Waitress

Tula Bistro and Garden
07.2017 - 01.2018

Highschool -

Coral Springs Charter School

BBA - Psychology

Florida International University