Sophia Mueller
Farmingdale,NY
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant and Receptionist
MDCS Dermatology
Commack , NY
05.2024 - Current
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Assisted physicians with patient examinations and dermatological procedures.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
Gymnastics Coach
Massapequa Gymnastics Academy
Massapequa, New York
01.2016 - Current
- Maintained a safe training environment by enforcing gym rules and regulations.
- Collaborated with staff to create engaging lesson plans for diverse skill levels.
- Adapted coaching methods based on individual needs of each athlete.
- Provided feedback on form, technique, strategy and performance during practice sessions and competitions.
- Provided motivational support and guidance to participants to develop and sustain positive relationships.
Hotel Front Desk Supervisor
The Blackwell Inn
Columbus, Ohio
09.2022 - 05.2024
- Greeted guests and ensured smooth check-in and check-out processes.
- Managed reservations using hotel management software for efficient guest service.
- Assisted guests with inquiries and resolved issues promptly and professionally.
- Trained new front desk staff on procedures and customer service standards.
Education
Bachelor of Science - Biology
The Ohio State University
Columbus, OH05-2024
Some College (No Degree) - Clinical Medical Assitant Course
Adelphi University
Garden City, NYSkills
- Patient education
- Laboratory specimen handling
- EMR charting
- Medical terminology
- Dermatological procedures
- Customer relationship management
- Conflict resolution
- Problem solving
- HIPAA compliance
Certification
Clinical Medical Assistant certificate of completion issued on 8/15/25
References
References available upon request.
Timeline
Medical Assistant and Receptionist
MDCS Dermatology
05.2024 - Current
Hotel Front Desk Supervisor
The Blackwell Inn
09.2022 - 05.2024
Gymnastics Coach
Massapequa Gymnastics Academy
01.2016 - Current
Bachelor of Science - Biology
The Ohio State University
Some College (No Degree) - Clinical Medical Assitant Course
Adelphi University
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