Tameka Stephens
Alpha Medical Center
Fayetteville,NC
1
Certification
5
years of professional experience
Detail-oriented Certified Medical Assistant with expertise in clinical and front office operations. Manages patient relations, scheduling, medical records, and insurance verification, while performing clinical tasks such as taking vital signs, preparing patients, and administering injections. Committed to HIPAA compliance and enhancing patient satisfaction through effective communication and efficient record-keeping. Ready to contribute to improved patient care and streamlined operations.
Work History
Certified Medical Assistant/Medical Receptionist
2 Years 6 Months- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Coordinated appointment scheduling, optimizing provider availability and patient access to care.
- Managed patient records using electronic health record systems to maintain confidentiality and compliance.
- Collaborated with healthcare providers to streamline communication, facilitating effective patient care delivery.
- Called and faxed pharmacies to submit prescriptions and refills.
- Educated patients on treatment plans and follow-up care, improving overall patient satisfaction.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Certified Medical Assistant
1 Year 9 Months- Performed thorough patient assessments by acquiring medical histories and vital signs, ensuring effective treatment delivery.
- Executed patient preparation protocols and provided hands-on assistance to physicians during examinations and medical interventions.
- Communicated treatment procedures to patients, ensuring clarity and addressing concerns effectively.
- Performed vaccinations and injections with precision, adhering to established medical guidelines and physician instructions.
- Maintained accurate and prompt documentation of patient care services in EMR system, reinforcing compliance with regulatory quality care standards.
- Assisted patients in navigating to clinical areas while preparing them for physician consultations.
- Implemented systematic cleaning protocols and organized necessary equipment for specialized procedures, promoting seamless patient transitions.
Education
Certified Clinical Medical Assistant
Skills
EMR / EHR
Clinical documentation
Patient records
HIPAA compliance
Direct patient care
Appointment scheduling
Records management
Payment collection
Patient education
Communication skills
Attention to detail
Multitasking
Telephone etiquette
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Medical Assistant/Medical Receptionist
Alpha Medical Center
02.2024 - CurrentRead More
Certified Medical Assistant
Ferncreek Primary Care
02.2022 - 11.2023Read More
Stepful
Certified Clinical Medical Assistant
Read More